Intergy EMR
Alexander Joseph
Miami,FL
Summary
Detail-oriented and compassionate healthcare professional with expertise in office administration and phlebotomy. Proven record of achieving a 98% patient satisfaction rate through virtually painless venipuncture. Strong organizational skills and meticulous attention to detail ensure patient safety and comfort. Dedicated to delivering exceptional, empathetic care and enhancing the patient experience.
Overview
4
4
years of professional experience
Work History
Housing Case Manager
Empower U Inc.
Miami, FL
2024.02 - Current
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Facilitated monthly case management meetings with clients to review progress towards goals and provide additional support, as needed.
- Assisted clients in locating appropriate affordable housing options based on their income and other criteria.
- Advised tenants of their rights under local landlord tenant laws and regulations.
Ryan White Billing Coordinator | Phlebotomist
Empower U, Inc
Miami, FL
2021.10 - Current
- Centrifuged blood specimens to separate cells and sediment from blood serum in test tubes.
- Safely performed venipuncture and collected specimens, maintaining a 98% accuracy rate while following established guidelines for over 200 samples per week.
- Monitored inventory levels of supplies used in phlebotomy services.
- Prepared specimens for transport to external laboratories.
- Reviewed and entered medical billing data into the appropriate computer system.
- Managed medical billing and coding responsibilities, guaranteeing precise service documentation and timely claim submission, leading to a 25% drop in denied claims and an increase of 15% in revenue.
Medical Case Manager
Empower U, Inc
Miami, FL
2020.10 - 2022.12
- Led personal counseling sessions for more than 200 clients, aiding them with accessing vital services and medications. As a result, there was an impressive surge of 15% in support program enrollment
- Directed collaboration efforts with primary care staff and allied health professionals on 95% of assigned cases.
- Coordinated medical appointments for over 100 clients, resulting in an 85% adherence rate and the successful completion of more than 200 applications for financial and medical eligibility.
- Facilitated attendance of 300+ clients to health and wellness classes, empowering them to make informed decisions, leading to a 10% reduction in healthcare expenses.
Education
Associate of Science Nursing -
South Florida College of Nursing
2026-01
Skills
- Project Management
- Insurance verification & Medical Records Review
- Android/IOS
- Mac/Windows
- Venipuncture
- Assessments & Document review
- HIPAA Compliance & Professional Confidentiality
- Data Entry
Software
EPIC EMR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housing Case Manager
Empower U Inc.
2024.02 - Current
Ryan White Billing Coordinator | Phlebotomist
Empower U, Inc
2021.10 - Current
Medical Case Manager
Empower U, Inc
2020.10 - 2022.12
Associate of Science Nursing -
South Florida College of Nursing