Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Alexander Kij

West Seneca

Summary

Results-driven professional with a solid background in customer service and operational efficiency. Experienced mail carrier with a focus on accurate and prompt delivery of mail and parcels. Skilled in route navigation and process adherence, contributing to high customer satisfaction. Motivated to leverage educational background and technical skills in a dynamic work environment.

Overview

14
14
years of professional experience

Work History

City Mail Carrier

USPS
Orchard Park
04.2019 - Current
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Updated supervisors regularly on status of assigned tasks throughout the day.
  • Recorded address changes to redirect mail for residences or businesses.
  • Ensured proper handling of valuable documents or fragile items.
  • Provided signature confirmation upon receipt of package deliveries.
  • Delivered various types of mail on routes according to strict timelines.
  • Conducted regular checks of mailbox locks along the route.
  • Used road maps or GPS to verify routes and designated addresses.
  • Observed traffic laws while driving a postal vehicle on duty.

Apparel Manager

Dicks Sporing Goods
Orchard Park
03.2016 - 10.2019
  • Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Coordinated shipping logistics across multiple locations ensuring timely arrivals of goods at each location.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Provided exceptional customer service by addressing inquiries, resolving complaints and assisting customers with their purchases.
  • Maintained inventory levels, restocked merchandise and monitored sales trends to ensure optimal stock levels.
  • Planned layout changes in order to optimize space utilization within the store.

Gate Guard

Parks Department
Angola
10.2015 - 10.2019
  • Investigated any reported thefts or vandalism on the property.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Conducted regular patrols around the perimeter of the grounds.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Alerted law enforcement in case of suspicious activity on the property.
  • Maintained logs of all visitors, contractors, and vendors entering or leaving the facility.
  • Ensured that only authorized personnel had access to restricted areas.
  • Adhered to all safety regulations and procedures established by company policies.

Cashier

Jubilant Food Works
Angola
01.2011 - 02.2016
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

Some College (No Degree) - Psychology

Hilbert College
Hamburg, NY

Skills

  • Customer engagement
  • Effective communication
  • Time management
  • Sorting mail
  • High-priority mail
  • GPS operation
  • Change-of-address orders
  • Active listening
  • Parcel tracking
  • Vehicle inspection
  • Registered mail coordination
  • Customer service
  • Multitasking Abilities
  • Professionalism
  • Record keeping
  • Relationship building
  • Teamwork skills

Affiliations

  • Run half and full marathons
  • F45 athlete
  • Snowboard

Accomplishments

  • Psi Chi member

Timeline

City Mail Carrier

USPS
04.2019 - Current

Apparel Manager

Dicks Sporing Goods
03.2016 - 10.2019

Gate Guard

Parks Department
10.2015 - 10.2019

Cashier

Jubilant Food Works
01.2011 - 02.2016

Some College (No Degree) - Psychology

Hilbert College

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