Alexander Knez
Phoenix,AZ
Summary
Accomplished management professional with 10 years of career progression in logistic operations. Successful in building high-performing teams and inspiring staff to achieve personal and professional goals. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration.
Overview
11
11
years of professional experience
Work History
Operations Manager
GXO Logistics
07.2022 - Current
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Established successful safety culture with no accidents or injuries.
- Create and implement daily production plans to ensure all KPI's were met.
- Developed weekly, monthly site presentations and financial reviews for senior leadership.
Sr. Operations Supervisor
XPO Logistics
08.2016 - 10.2021
- Processes inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Creates and implements strategies for improving operational efficiency and accuracy.
- Enhances operational efficiency and reduces labor expenses by developing and optimizing standard practices.
- Enforces regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Reviews and assesses ongoing operations, developing initiatives for continuous process improvement.
- Oversees daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 60 member team.
- Motivates and trains employees to maximize team productivity.
- Closely monitors operations and performs regular safety audits for adherence to administrative policies and compliance regulations.
Outbound Supervisor
YRC Freight
08.2013 - 08.2016
- Supervised the outbound operation consisting of up to 25 dock personnel, 45 doors and 18 destination points ranging from Portland, Oregon to Atlanta, Georgia.
- Harnessed communication skills providing a daily operational overview with senior leadership to ensure optimal efficiencies.
- Continued to progress steadily within the operations departments by demonstrating a strong commitment to achieve organizational success.
- Promoted a safe work environment in compliance with DOT, OSHA and Company policies and regulations.
- Leveraged organizational skills and management knowledge to plan and execute daily resource allocation to achieve optimally efficient operations.
- Reviewed order data on daily basis to verify transactions and shipping dates.
- Made sure to process orders by due date and ensured on-time delivery to customers.
Skills
- Safety
- Leadership
- Conflict Resolution
- Staff Management
- Strategic Planning
- Process improvement
- Inventory Control
- Teamwork
Timeline
Operations Manager
GXO Logistics
07.2022 - Current
Sr. Operations Supervisor
XPO Logistics
08.2016 - 10.2021
Outbound Supervisor
YRC Freight
08.2013 - 08.2016