Alexander Krause
Bradenton,FL
Summary
Dynamic professional with a proven track record in enhancing productivity and delivering exceptional customer service across various fast-paced environments. Experienced in team leadership and adept at adapting to company policies while maintaining attention to detail. Strong ability to foster collaboration among team members to achieve organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server
Pier 22
Bradenton, FL
11.2025 - Current
- Delivered exceptional customer service in a fast-paced/fine-dining environment.
- Correctly managed food and beverage orders for a wide range of clientle.
- Maintained cleanliness and organization of dining area during shifts.
- Accurately took customer orders and ensured timely delivery.
- Greeted customers, addressed inquiries, and recommended menu specials to boost sales.
- Demonstrated enthusiasm and extensive knowledge of menu items and products.
Foreman/Office Management
Across The Pond Aquascapes
Doylestown, PA
04.2008 - 10.2025
- Identified areas of improvement for increased efficiency and productivity.
- Supervised activities of personnel assigned to various tasks during construction jobs.
- Reported project progress, site problems and labor status to supervisors.
- Developed and implemented strategies to improve team productivity.
- Trained new employees on company policies and procedures.
- Communicated regularly with subcontractors regarding project timelines.
- Promoted available products and services to customers during service, account management and order calls.
- Delivered exceptional customer service by patiently listening to customer concerns or complaints.
- Collected deposits or payments and arranged for billing.
- Tracked employee attendance records for payroll purposes.
- Processed payroll information in a timely manner.
Certified Personal Trainer
YMCA
Quakertown, PA
03.2023 - 11.2023
- Inspired clients to pursue their fitness goals through personalized motivation techniques.
- Implemented strength training programs aimed at enhancing clients' physical performance and endurance.
- Evaluated clients' fitness levels through detailed fitness assessments to establish baseline data.
- Promoted injury prevention strategies by educating clients on proper exercise techniques and safety measures.
- Provided nutritional guidance to clients, crafting tailored meal plans that supported their health and fitness objectives.
- Maintained a clean environment for clients to perform the intended workout.
Bartender/Server
Casa Toro
Doylestown, PA
03.2023 - 09.2023
- Crafted a variety of cocktails accurately and creatively to enhance the customer experience.
- Managed cash handling processes accurately to ensure seamless transactions and financial integrity.
- Delivered exceptional customer service by anticipating and fulfilling guest needs promptly and professionally.
- Coordinated table management efficiently to optimize seating arrangements and improve service flow.
- Demonstrated extensive menu knowledge to guide customers in their menu selections and enhance their dining experience.
Server
Iron Abbey
Horsham, PA
02.2019 - 08.2022
- Served food and drinks efficiently to enhance customer satisfaction and overall dining experience.
- Assisted kitchen staff in food preparation and organization to ensure timely service.
- Maintained cleanliness and organization of dining and kitchen areas to meet health standards.
- Upsold menu items to customers, contributing to increased sales and improved customer experience.
- Took customer orders accurately and promptly to ensure seamless service delivery.
- Processed payments swiftly and efficiently, ensuring a smooth and pleasant checkout experience.
Server/Bartender
Moshulu
Philadelphia, PA
03.2018 - 01.2019
- Created a diverse range of crafted beverages to enhance customer experience and satisfaction.
- Managed orders efficiently to ensure timely service and coordination within the team.
- Prepared high-quality food items while adhering to safety and hygiene standards.
- Collaborated effectively with team members to foster a positive work environment and enhance service delivery.
- Delivered exceptional customer service by addressing inquiries and resolving complaints promptly.
- Processed payments accurately to provide a seamless checkout experience for customers.
Line Cook/Server
Mojito
New Hope, PA
05.2014 - 01.2017
- Prepared and cooked diverse menu items (mainly Cuban and American-style) in high-volume kitchen environment.
- Maintained cleanliness and organization of kitchen stations throughout shifts.
- Collaborated with team to ensure timely food preparation and service.
- Monitored inventory levels and communicated needs to management effectively.
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted guests with menu selections and answered questions about food items.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Central Bucks West
Doylestown, PA01.2011
Skills
- Bartending
- Attention to detail
- CPR
- Customer Service
- General Warehouse
- Office Management
- Personal Trainer
- Restaurant Experience
- Waiting Tables
- Food preparation
Certification
- Bodybuilding and Physique Coach
- Certified Personal Trainer
- Nutrition Coach
- CPR/AED
References
References available upon request.
Timeline
Server
Pier 22
11.2025 - Current
Certified Personal Trainer
YMCA
03.2023 - 11.2023
Bartender/Server
Casa Toro
03.2023 - 09.2023
Server
Iron Abbey
02.2019 - 08.2022
Server/Bartender
Moshulu
03.2018 - 01.2019
Line Cook/Server
Mojito
05.2014 - 01.2017
Foreman/Office Management
Across The Pond Aquascapes
04.2008 - 10.2025
High School Diploma -
Central Bucks West