Overview
Work History
Timeline
Manager

Alexander Macholz

Manhattan,NY

Overview

8
8
years of professional experience

Work History

Manager

Liffey Van Lines - Big Apple Mini Storage
Harlem, NY
01.2024 - Current
  • Facilitates day-to-day warehouse activity, including access to storage units, collecting monthly payments, coordinating client relocations, manual labor, and securing the building.
  • Demonstrates superb client relations and customer service by establishing and maintaining a report with customers.
  • Pursues current leads and produces new clients.

Transactional Liability Analyst: Retail and Warranty Insurance

Alliant Insurance Services - Mergers and Acquisitions
New York, NY
01.2024 - 12.2024
  • Assisted brokers with retail and warranty insurance procedures, such as client inquiries, project submissions, preparation and presentation of quotes, underwriter selection and negotiation, deal closure, binding, and issuance.
  • Fielded information to managing general underwriting companies, tracked and organized responses to non-binding indication letters, met with clients to present insurance options, facilitated the underwriting process, and maintained timely communication and filing of all legal documentation between parties.
  • Independently created, distributed, and consolidated responses of a market research survey to all 26 underwriting partners across the globe for a complete internal organizational revamp of vital market information to be used department-wide.
  • Managed upwards of thirty independent deals simultaneously through exceptional organization of project materials.
  • Executed billing procedures of clients and underwriting markets for their respective roles played for each deal.

Customer Service Representative

Pentegra Services Inc.
White Plains, NY
01.2023 - 12.2024
  • Managed incoming participant calls in collaboration with a team through robust customer service practices.
  • Handled all 401k-related questions, including service eligibility, client-specific plan information, balance inquiries, loan requests and payments, availability of funds and sources, password resets and account unlocks, and general website navigation.
  • Assisted with online claim filing of in-service, lump-sum, hardship, and rollover requests.

Shift Supervisor

Starbucks Coffee Co.
01.2017 - 12.2023
  • Monitored and maintained supply levels at the counter to meet customer demands.
  • Trained new employees, sharing knowledge and expertise in coffee, teas, and merchandise.
  • Four-time recipient: Partner of the Quarter Award for significant contributions to living the mission and values, fostering teamwork, and creating inspired moments.

Principal Researcher: Social-Psychological analysis, "Green New Deal"

Oberlin College Independent Research
Oberlin, OH
01.2022 - 12.2022
  • Produced a comprehensive 30-page analysis of The Green New Deal, examining legislation, barriers, sociocultural dynamics, and proposing psychologically-driven solutions for future sustainable laws.
  • Structured data logically and conveyed findings through multimedia, narrative, analytical writing, and presentation skills, creating an informative and compelling analysis.

Principal Researcher: Environmental Wellbeing

Oberlin College Independent Research
Oberlin, OH
01.2021 - 12.2022
  • Utilized SPSS for qualitative analysis, identifying correlations in data sets, and performing complex functions.
  • Researched Prosocial behavior and Environmental Attitudes' impact on Connectedness to Nature Measures.
  • Organized data logically for efficient analysis and clear communication of findings.

Timeline

Manager

Liffey Van Lines - Big Apple Mini Storage
01.2024 - Current

Transactional Liability Analyst: Retail and Warranty Insurance

Alliant Insurance Services - Mergers and Acquisitions
01.2024 - 12.2024

Customer Service Representative

Pentegra Services Inc.
01.2023 - 12.2024

Principal Researcher: Social-Psychological analysis, "Green New Deal"

Oberlin College Independent Research
01.2022 - 12.2022

Principal Researcher: Environmental Wellbeing

Oberlin College Independent Research
01.2021 - 12.2022

Shift Supervisor

Starbucks Coffee Co.
01.2017 - 12.2023

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Alexander Macholz