
Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Customer Service
Active Listening
Product Knowledge
Call Management
Complaint resolution
Data Entry
Call center experience
Customer Relations
Microsoft Excel
Follow-up skills
Reading Comprehension
CRM software proficiency