Alexander Martinez
Boise,ID
Summary
Inside Sales Representative with expertise in customer relationship management and account oversight. Skilled in utilizing CRM tools to drive revenue growth and build client trust. Proven track record in developing sales strategies and delivering product presentations to boost engagement and sales outcomes.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Ericsson Enterprise Wireless
Boise, Idaho
02.2022 - Current
- Grew account portfolios through strategic client engagement and effective sales pipeline management
- Developed and maintained customer accounts, fostering long-term relationships and trust
- Utilized CRM software to track leads, manage sales, and close deals
- Conducted product presentations and demonstrations to prospective clients
- Used technical skills to provide custom and direct IT support
Assistant Manager
Verizon Wireless
Boise, Idaho
06.2018 - 02.2022
- Trained, mentored, and developed a successful team
- Managed store operations
- Internal and eternal IT problem-solving
- Delivered a positive, well-rounded team atmosphere, resulting in a great customer experience
Sales Representative
Verizon Wireless
Boise, Idaho
09.2016 - 06.2018
- Resolved customer complaints and provided effective solutions
- Maintained knowledge of industry trends and competitor offerings
- Developed key customer relationships to increase sales
Manager
Sunglass Hut
Nampa, Idaho
05.2013 - 02.2017
- Managed daily operations to ensure smooth store functionality
- Trained and mentored staff to enhance customer service skills
- Implemented sales strategies to maximize product visibility
Camp Counselor / Adventure Guide
Hume Lake Christian Camps Inc
Hume, California
05.2015 - 08.2015
- Led Campers through outdoor high ropes courses
- Fostered self-confidence and challenged individuals to keep going
- Facilitated discussions on faith-based topics to encourage personal growth
- Rock Climbing instructor
- Archery instructor
Education
Bachelor of Arts - History
Boise State University
Boise, ID05-2016
Skills
- IT problem-solving
- Sales pipeline management
- Team leadership
- Product demonstrations
- Account management
- Sales Prospecting
- Customer Relationship Development
- Technical Support
- CRM & SEP Software
References
References available upon request.
Timeline
Inside Sales Representative
Ericsson Enterprise Wireless
02.2022 - Current
Assistant Manager
Verizon Wireless
06.2018 - 02.2022
Sales Representative
Verizon Wireless
09.2016 - 06.2018
Camp Counselor / Adventure Guide
Hume Lake Christian Camps Inc
05.2015 - 08.2015
Manager
Sunglass Hut
05.2013 - 02.2017
Bachelor of Arts - History
Boise State University