Alexander McLaughlin
Palm Desert,CA
Summary
Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests, discussed menus and ran food to tables. Maintained clean and organized dining room by removing spills, bussing dishes and resetting tables.
Overview
6
6
years of professional experience
Work History
Food Runner
Red Robin
Missoula , MT
06.2021 - 12.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Boatswain's Mate
Us Coast Guard
Astoria, OR
06.2017 - 06.2021
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
Server
Applebee's
La Quinta, CA
01.2016 - 04.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
Education
Welding Certificate - Welding
Summit College
Santa Ana, CA05.2023
High School Diploma -
Summit
La Quinta, CA05.2016
Skills
- Order Management
- Silverware and Glassware Restocking
- Table Bussing
- Customer Relations
- Teamwork and Collaboration
- Anticipating Customer Needs
- Customer Service
- Effective Multitasking
- Menu Memorization
- Time Management
Timeline
Food Runner
Red Robin
06.2021 - 12.2021
Boatswain's Mate
Us Coast Guard
06.2017 - 06.2021
Server
Applebee's
01.2016 - 04.2017
Welding Certificate - Welding
Summit College
High School Diploma -
Summit
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