Alexander Medlyn
Warner Robins,GA
Summary
Professional service technician with background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed customers needs. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
6
6
years of professional experience
Work History
Service Technician
Affordable Plumbing
10.2023 - 10.2024
- Successfully provided fast, high quality residential plumbing services to customers
- Inspected, installed, replaced and repaired gas, electric, and tankless water heaters
- Provided water line repairs and excavations and water service repairs
- Assisted with home re-pipes
- Assisted customers with sewer line repairs, installations, and services
- Assisted customers with toilet leaks and toilet repairs
- Performed garbage disposal repairs and installations
- Established an organized system to manage service parts, equipment, and materials
- Improved customer satisfaction through timely and accurate service repairs and installations
- Integrated problem-solving skills to diagnose and repair plumbing issues
Electric Cart Builder
Mike’s Golf carts
01.2022 - 10.2023
- Responsible for constructing, assembling, modifying, and re-enforcing parts and cart equipment to ensure proper functionality and operations of carts
- Inspect vehicles to evaluate the cart’s condition and issues
- Operated forklifts to handle, move, load, unload, stack and unstack palletized materials, supplies, and equipment
- Managed and performed troubleshooting, upholstery, fabrication, painting, and coating of carts
- Follow and enforce proper production standards and procedures to meet safety regulations
- Supply and rent golf carts to customers while providing quality support and customer service
Assistant Manager
Squire package shop
06.2020 - 12.2021
- Processed cash, check, and credit cards for customer purchases
- Supervised others and provided on-the-job training
- Computed and recorded totals of transactions
- Resolved conflicts and concerns to assist customers
- Responsible for arranging and stocking products and merchandise
- Tracked and regulated store inventory
Shift Manager
Mcdonald’s
01.2019 - 01.2020
- Trained and supervised new staff members
- Communicated important company information and policy changes to staff members
- Documented absences and tardiness of assigned team members
- Established and maintained positive and professional employee relationships
- Addressed customer complaints and resolved conflicts
- Authorized refunds when necessary
- Managed staff and delegated work tasks to increase store productivity
- Balanced cash drawers and resolved financial discrepancies
- Maintained knowledge of store products and services to make recommendations to customers
Education
High School Diploma -
Peach County High School
03.2017
Skills
- Shift Lead and Shift Supervisor
- Upholstery and Fabrication
- Power and hand tool proficiency
- Mechanical knowledge and expertise
- Automotive Maintenance
- Professionally trained plumber
Timeline
Service Technician
Affordable Plumbing
10.2023 - 10.2024
Electric Cart Builder
Mike’s Golf carts
01.2022 - 10.2023
Assistant Manager
Squire package shop
06.2020 - 12.2021
Shift Manager
Mcdonald’s
01.2019 - 01.2020
High School Diploma -
Peach County High School
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