Alexander Moraza
El Paso
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
2
2
years of professional experience
2021
2021
years of post-secondary education
Work History
Insurance Agent
Fred Loya Insurance Company
El Paso, TX
08.2025 - Current
- Cultivated strong relationships with clients by providing tailored insurance solutions, enhancing customer retention and satisfaction.
- Conducted comprehensive policy reviews to ensure clients received appropriate coverage, leading to improved client trust and loyalty.
- Collaborated with underwriters to assess risk levels and develop competitive quotes, resulting in increased policy sales.
- Maintained accurate records of all insurance transactions using computer software systems.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
Retread Technician
Border International
09.2023 - Current
- Operated machinery to prepare tires for retreading processes.
- Conducted quality inspections on retreaded tires for safety compliance.
- Contributed to a positive work environment by actively engaging with team members, sharing knowledge, and fostering open communication.
- Exceeded daily production quotas by effectively managing time and resources throughout each stage of the retreading process.
- Identified potential issues during inspection, ensuring proper repairs were made before moving forward in the retreading process.
- Enhanced tire quality by meticulously inspecting and grading retreaded tires.
Education
Engineering
Ysleta High School
El Paso, TXSkills
- Conflict resolution strategies
- Data accuracy
- Punctuality
- Machinery operation
- Safety procedures
- Time tracking
- Troubleshooting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Effective communication techniques
Languages
- Spanish
- English
Timeline
Insurance Agent
Fred Loya Insurance Company
08.2025 - Current
Retread Technician
Border International
09.2023 - Current
Engineering
Ysleta High School