Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager
Dunkin' Donuts
18641 Van Buren Boulevard, Riverside, CA 92508
10.2017 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Quality Control Tech
Omgea Products International
1681 California Ave, Corona, CA 92881
06.2017 - Current
Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.