Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Nieves

Phoenix,AZ

Summary

Dynamic customer service professional with a proven track record at Barros Pizza, excelling in payment processing and customer satisfaction. Known for reliability and adaptability, I effectively resolved inquiries and enhanced guest experiences, ensuring a welcoming environment. Bilingual and detail-oriented, I thrive in fast-paced settings while maintaining composure and focus on quality service.

Overview

2026
2026
years of professional experience

Work History

Customer Service Cashier

Barros Pizza
Phoenix, AZ
06.2025 - 09.2025
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with menu selections and order modifications.
  • Handled cash and credit transactions accurately, ensuring balanced registers.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered product questions using knowledge of sales and store promotions.

Pool Cleaner

Mr.Cleaner
Phoenix, AZ
2024 - 2025
  • Conducted regular pool maintenance, ensuring clean and safe swimming environments.
  • Operated cleaning equipment and tools effectively to remove debris and contaminants.
  • Monitored water chemistry and adjusted chemical levels for optimal balance.
  • Inspected pool areas for safety hazards, reporting issues promptly to management.
  • Adapted quickly to new cleaning techniques and equipment as introduced by management.
  • Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
  • Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
  • Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
  • Cleaned and maintained Number residential pools and commercial pools year-round.

Education

High School Diploma -

AAEC
Phoenix, AZ

Skills

Customer service

Customer satisfaction

Reliability and punctuality

Patience and composure

Guest services

Product knowledge

Customer focus

Payment processing

Customer inquiries

Merchandise restocking

Retail merchandising

Attention to detail

Bilingual

Multitasking and organization

Adaptability and flexibility

Basic math

Customer assistance

Honest and dependable

Cleaning and sanitizing

Team collaboration

Active listening

Inventory stocking

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Barros Pizza
06.2025 - 09.2025

Pool Cleaner

Mr.Cleaner
2024 - 2025

High School Diploma -

AAEC
Alexander Nieves