Heather Ong
Overland Park,KS
Summary
Versatile and dynamic professional with a proven track record in event management and guest relations. Excelled in vendor coordination, ensuring seamless event execution, and leveraged exceptional organization skills to enhance guest experiences. Cultivated strong industry connections, demonstrating a keen eye for detail and effective communication.
Overview
2
2
years of professional experience
Work History
Tasting Room Attendant
Brancato's Catering
09.2024 - Current
- Maintained a clean and inviting environment for guests to fully enjoy their tastings.
- Created a welcoming atmosphere by greeting guests warmly upon arrival and offering immediate assistance as needed.
- Set up and takedown all scheduled tastings.
- Managed tasting room inventory.
- Created all food cards for each event of that week.
Photobooth Attendant
KC Photobooth Co
05.2024 - Current
- Managed photobooth setup, ensuring timely preparation for each event.
- Delivered high-quality photos by maintaining and troubleshooting equipment regularly.
- Implemented creative solutions when faced with unexpected challenges at events to maintain optimal functionality of the booth without compromising guest experience quality.
- Maintained clean and organized booth area, creating an inviting atmosphere for guests.
- Collaborated with event planners to ensure seamless integration of photobooth services into overall event programming.
Venue Manager
White Iron Ridge
04.2024 - Current
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Supervised events from start to finish.
- Inspected facility for overall cleanliness and to check supply quantities for reordering and restocking.
- Ensured smooth execution of events by communicating with vendors.
- Maintained accurate notes of changes and requests for each events.
Wedding Planner
The Perfect Touch KC
08.2022 - Current
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Maintained strong professional connections within the industry through networking events and ongoing education opportunities.
Education
Bachelor of Science - Elementary Education
University of Kansas
Lawrence, KS05-2018
Skills
- Guest management
- Contract review
- Event marketing, planning and management
- Vendor coordination and relations
- Detail-oriented
- Writing and verbal communication
- Guest relations
- Exceptional organization and schedule management
Accomplishments
- Nominated for the 2025 Wed KC All Star Award
Timeline
Tasting Room Attendant
Brancato's Catering
09.2024 - Current
Photobooth Attendant
KC Photobooth Co
05.2024 - Current
Venue Manager
White Iron Ridge
04.2024 - Current
Wedding Planner
The Perfect Touch KC
08.2022 - Current
Bachelor of Science - Elementary Education
University of Kansas
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