Summary
Overview
Work History
Education
Skills
Awards
Personal Traits
Timeline
Generic

Alexander O'Rourke

Fairfield,Ohio

Summary

Driven and personable service professional with a background in fine dining and a self-taught foundation in sales techniques. Experienced in building rapport, identifying customer needs, and upselling high-ticket items in a fast-paced, customer-centric environment. Eager to transition into automotive sales, bringing strong communication skills, a proactive sales mindset, and a commitment to delivering exceptional customer experiences.

Overview

6
6
years of professional experience

Work History

Server

Old Spaghetti Factory
06.2019 - Current
  • Consistently upsold appetizers, entrees, and beverages using consultative sales techniques and an understanding of menu offerings.

Fine Dining Server

Brio Tuscan Grille
06.2022 - 10.2024
  • Built strong relationships with regular guests by remembering preferences and offering personalized recommendations.
  • Boasting a tracked tip percentage of 95% tips at 15% and over 68% tipping over 20%
  • Consistently upsold appetizers, entrees, and beverages using consultative sales techniques and an understanding of menu offerings.
  • Delivered exceptional dining experiences through attentive service and detailed menu knowledge.

Education

Some College (No Degree) -

Miami University
Oxford

High School -

Fairfield Senior High School
Fairfield, OH
09-2018

Skills

  • Upselling premium items
  • Reading guests and tailoring service
  • Professional communication
  • Customer relationship building
  • Sales mindset and drive

Awards

- Cum Laude Graduate

Personal Traits

Competitive, Driven, Ambitious

Timeline

Fine Dining Server

Brio Tuscan Grille
06.2022 - 10.2024

Server

Old Spaghetti Factory
06.2019 - Current

Some College (No Degree) -

Miami University

High School -

Fairfield Senior High School

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