Alexander Pawlak

Temp staff for Graton Resort and Casino

Giveaway duties include guest services, handling and stocking giveaway items, handing out giveaway items, ticket/ID checking, line control.

Live events/Ushering includes guest services, line control, ushering, coat check, and any other services needed for specific events.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Performed front end duties such as completing closing lists, temperature checks, guiding associates with uncommon difficulties on the check stand, and leading associates with breaks.
• Interacted with customers by phone and in-person to provide service.
• Reduced errors in data entry and shrink in self check out and check stands by carefully inputting all accurate information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries as well as providing accurate and helpful information.
• Performed day stocking duties for grocery, GM, dairy, frozen, and more.

Back and front of house kitchen associate, trained all the way up to grill and drive through.

Performed guest services, food service, janitorial duties, dishwashing, and more.