Alexander Peterson
Minneapolis,MN
Summary
Steady leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive group success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Delaware North Sportservice
St. Paul, MN
05.2019 - 07.2024
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
St. Louis Park High School
St. Louis Park, MNSkills
- Sales monitoring
- Interviewing
- Operations Management
- Task Delegation
- Compliance understanding
- Staff Supervision
- Policy Enforcement
- Sales Reporting
Accomplishments
- 2023 Delaware North Associate of the Year Award - Allianz Field
- 2021 Delaware North Come Together Award - Allianz Field. One of 5 awards given out to associates that best exemplify each of Delaware North's 5 core values (Teamwork).
Certification
- Forklift Truck Operator Permit - valid through 1/26/25
- ServSafe Alcohol Certificate - valid through 10/7/24.
Affiliations
- Well-versed in both oral and written communication in Spanish.
Timeline
Assistant Manager
Delaware North Sportservice
05.2019 - 07.2024
High School Diploma -
St. Louis Park High School
- Forklift Truck Operator Permit - valid through 1/26/25
- ServSafe Alcohol Certificate - valid through 10/7/24.
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