Alexander Prayogo
Phoenix,AZ
Summary
Adept Pharmacy Technician Trainee and experienced server, recognized for exceptional problem-solving skills and outstanding interpersonal abilities. At PCI, I maintained patient confidentiality and collaborated effectively, enhancing service quality. Proficient in pharmacy software and inventory organization, I consistently contributed to improved patient care and operational efficiency. My commitment to excellence and teamwork has been evident across roles, ensuring high standards of customer satisfaction and care.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
PCI
02.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced overall pharmacy performance by identifying areas for improvement during regular self-assessments and implementing necessary changes accordingly.
- Improved patient safety by accurately preparing and dispensing radiopharmaceuticals for nuclear medicine procedures.
- Conducted preventive maintenance on equipment as needed, minimizing downtime and maximizing operational efficiency.
- Collaborated with nuclear pharmacists to optimize patient care, providing expertise on radiopharmaceutical preparation and usage.
- Trained new pharmacy technicians on procedures and protocols, ensuring a smooth transition into their roles.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Server
Native Grill & Wings
01.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Golden Corral Buffet and Grill
03.2018 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Highland High School
Gilbert, AZSkills
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Pharmacy Software Proficiency
- Quality Control Procedures
- Excellent math skills
- Patient confidentiality
- Outstanding interpersonal abilities
- Aseptic Techniques
- Great team player
- Knowledgeable about drug interactions
Languages
Indonesian
Native or Bilingual
Timeline
Pharmacy Technician
PCI
02.2021 - Current
Server
Native Grill & Wings
01.2021 - 11.2022
Server
Golden Corral Buffet and Grill
03.2018 - 07.2021
Highland High School