Enrique Godinez
Caretria
Lakeland,FL
15
years of professional experience
Experienced Pharmacy Technician with a strong background in prescription filling, drug inventory control, and workflow optimization. Known for accurate dispensing, HIPAA compliance, and reliable team collaboration.
Work History
Pharmacy Technician
4 Years 8 Months- Prepared prescriptions accurately while verifying dosage, directions, and patient information.
- Processed prescription entries using pharmacy software and resolved data inconsistencies.
- Assisted pharmacists with medication packaging, labeling, and order verification.
- Assisted with medication packaging, labeling, and order verification.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Utilized pharmacy management software to process prescriptions efficiently.
Pharmacy Technician
6 Years 2 Months- Communicated with patients and providers to clarify prescription details and refill requests.
- Assisted pharmacists with medication packaging, labeling, and order verification.
- Followed controlled substance procedures while maintaining compliance with pharmacy regulations.
- Supported insurance claim processing and addressed coverage issues for prescription fulfillment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Streamlined drug distribution processes, reducing wait times for patients.
Education
Associate of Arts - Mass Communication
Skills
Prescription filling
Medication dispensing
HIPAA compliance
Drug inventory control
Insurance billing
Supply chain management
Drug safety
Inventory control
Inventory organization
Inventory management
Team collaboration
HIPAA compliance
Pharmacy ethics
Problem-solving skills
Team collaboration
Advanced math skills
Accomplishments
Have been shadowing inventory team and succesfully learning the inventory teams' workflow.
Timeline
Pharmacy Technician
Caretria
03.2022 - CurrentRead More
Pharmacy Technician
Walgreen's Pharmacy
08.2011 - 10.2017Read More
Polk State College
Associate of Arts from Mass Communication
Read More