Alexander Prieto
Avondale
Summary
Results-driven sales professional with over five years of consultative sales experience in the travel and telecommunications industries. Proven ability to build strong customer relationships, identify customer needs, and recommend personalized solutions that create exceptional customer experiences. Skilled in relationship building, objection handling, CRM management, and closing sales through a customer-first approach. Passionate about helping clients plan unforgettable travel experiences while consistently achieving sales goals.
Overview
5
5
years of professional experience
Work History
Cruise Vacation Planner
Princess Cruises
Scottsdale
03.2025 - Current
- Assisted prospective and returning guests in planning cruise vacations through consultative sales, enhancing customer satisfaction and loyalty.
- Build rapport and establish lasting customer relationships by understanding travel preferences and recommending personalized vacation packages.
- Guide guests through itinerary selection, stateroom options, promotions, and onboard experiences.
- Managed warm leads and outbound opportunities, delivering exceptional customer service to foster positive guest experiences.
- Utilize Salesforce CRM to manage customer interactions, qualify opportunities, and maintain accurate records.
- Achieved performance goals through solution-based selling and relationship building, contributing to overall sales success.
- One Company
Sales Representative
UScellular
Sunnyside
10.2023 - 03.2025
- Consistently met and exceeded individual sales goals.
- Built long-term customer relationships through consultative selling and exceptional service.
- Guided residential and business customers in selecting customized technology solutions, improving overall service experience.
- Provided tailored recommendations for wireless devices, accessories, and bundled services, enhancing customer satisfaction.
Retail Sales Consultant
AT&T
Phoenix
08.2021 - 09.2023
- Welcomed customers, assessed wireless and technology needs to provide tailored solutions.
- Recommended products and services using a consultative sales approach.
- Increased revenue through upselling and cross-selling devices, accessories, and service plans.
- Conducted follow-ups with customers, fostering relationships that led to repeat business and referrals.
- Achieved sales objectives while ensuring high customer satisfaction through personalized service.
Education
High School Diploma -
Yakima Valley College
Mabton, WASkills
- Luxury sales
- Sales strategies
- Salesforce expertise
- Lead qualification
- Objection handling
- Upselling techniques
- Retention techniques
- Relationship management
- Communication skills
- Problem-solving
- Team collaboration
- Bilingual proficiency (English and Spanish)
Valid Drivers License
True
Work Authorization
Authorized to work in the United States
Personal Information
Willing To Relocate: 1
Timeline
Cruise Vacation Planner
Princess Cruises
03.2025 - Current
Sales Representative
UScellular
10.2023 - 03.2025
Retail Sales Consultant
AT&T
08.2021 - 09.2023
High School Diploma -
Yakima Valley College