Alexander Quesnot
Austin,Texas
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
3
3
Certification
Work History
District Manager
StretchLab
Austin, TX
04.2019 - 11.2022
- Supervised 3 locations to enforce high-quality standards of operation resulting in marginal revenue increase of 8% over 6 months.
- Built new business avenues by applying direct sales and channel-based strategies, bringing in more than
$2.2 million in annual sales. - Met deadlines by proactively managing individual and team tasks and streamlining processes leading to
increase in average ticket sales by 35% in 6 months. - Located, developed and promoted talented employees to cultivate collaborative and hardworking
leadership team. - Built positive and productive relationships with store and field leadership.
- Led targeted training programs to educate staff on product benefits and service capabilities monthly.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and
achieve sales goals. - Fostered lasting relationships with customers through effective communication and quick response,
resulting in long-term loyalty and expanded client base. - Developed and implemented strategies to increase client retention.
- Other positions held were General Manager and Multi-Unit General Manager.
Owner/Personal Trainer
Boot Camp Living, LLC
Austin, TX
06.2010 - 12.2020
- Oversaw all financial and management aspects relating to business.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardiovascular exercise and stretching.
- Developed, planned and led over 4000+ personal sessions and 1500+ group fitness sessions.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
General Manager/Coach
F45 Training
Austin, TX
05.2018 - 04.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations of 6 -
8 part-time employees. - Developed and maintained relationships with members and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry
practices, company procedures and technology systems. - Implemented operational strategies and effectively built member and employee loyalty from 0 to 150+
members resulting in $15,000 monthly revenue. - Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Studio Manager
Orangetheory Fitness
Austin
03.2017 - 04.2018
- Recruited, trained and developed high-performing and customer-focused team from scratch.
- Maintained and exceeded monthly revenue goals of $85,000.
- Surpassed monthly goals and new member goals while consistently keeping attrition rate below company standard of 6%.
- Built member base from 0 - 725+ members.
- Created and implemented marketing plans focused on B2B to drive studio's revenue.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Graduate Teaching Assistant
Texas State University
San Marcos, TX
05.2015 - 12.2016
- Checked assignments, proctored tests, and provided grades according to university standards.
- Mentored students through office hours and one-on-one communication.
- Worked with teachers in evaluating student progress, needs and gains.
- Documented attendance and completed assignments to maintain full class and student records.
- Prepared lessons according to course outline to convey required material and deepen student understanding of subject matter.
- Oversaw 4 classes of up to 30 students per semester.
Education
Master of Science - Exercise Science
12.2016
- 3.83 GPA
- Phi Kappa Phi Member
Bachelor of Exercise Sports And Science - Health And Fitness Management
08.2014
- 3.45 GPA
- Cum Laude Graduate
Skills
- Customer Service
- Staff Management
- Sales Orientation
- Organizational Policies
- Operations Management
- Performance Tracking and Evaluations
- Communication
- Sell Products
- P&L Responsibility
- Employee Scheduling
- Train Employees
- Sales Strategies
Accomplishments
500 Member Club - Orangetheory Fitness
2011 Top 3 Outdoor Boot Camps in Austin - AustinFit Magazine
5000+ Sessions Serviced - 24Hour Fitness
$500,000+ Personal Sales - 24Hour Fitness
Certification
- Performance Enhance Specialist, National Academy of Sports Medicine
- Corrective Exercise Specialist, National Academy of Sports Medicine
- Suspension Training Course, TRX
Timeline
District Manager - StretchLab
04.2019 - 11.2022
General Manager/Coach - F45 Training
05.2018 - 04.2019
Studio Manager - Orangetheory Fitness
03.2017 - 04.2018
Graduate Teaching Assistant - Texas State University
05.2015 - 12.2016
Owner/Personal Trainer - Boot Camp Living, LLC
06.2010 - 12.2020
Texas State University - Master of Science, Exercise Science
Texas State University - Bachelor of Exercise Sports And Science, Health And Fitness Management