Alexander Rabon
Benton,AR
Summary
Diligent and Diverse Pharmacy Technician with over 5 years experience and a proven track record at Salem Pharmacy, enhancing workflow and reducing medication errors through procedural cross-checking. Well-versed in pharmacology and pharmacy law compliance, coupled with exceptional problem-solving and team collaboration skills. Achieved significant improvements in customer service and operational efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Salem Pharmacy
Salem, AR
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
Walmart
Little Rock, AR
01.2020 - 09.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Childcare Assistant
Boys And Girls Club Of Bryant
Bryant, AR
05.2018 - 05.2019
- Supervised free play and other activities while ensuring safety and encouraging physical activity
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Read and told stories to promote and support overall language development.
- Monitored children's progress and identified areas of improvement.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
Education
High School Diploma -
Bryant Highschool
Bryant, AR05-2019
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Pharmacology
- Pharmacy law compliance
- Pharmacy ethics
- Pharmaceutical calculations
- Insurance billing
- Medicare and medicaid process
- Advanced math skills
- New hire onboarding
- Point of sale systems proficiency
Timeline
Pharmacy Technician
Salem Pharmacy
10.2022 - Current
Pharmacy Technician
Walmart
01.2020 - 09.2022
Childcare Assistant
Boys And Girls Club Of Bryant
05.2018 - 05.2019
High School Diploma -
Bryant Highschool