Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Reinhart

Fort Worth,TX

Summary

Experienced service industry professional with a strong background in customer support and hospitality. Known for active listening, problem-solving, and clear communication.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

National Farm Life Insurance
07.2024 - 09.2026
  • Resolved policyholder inquiries regarding coverage, billing, and premium payment options.
  • Explained insurance provisions, forms, and renewal requirements in clear language.
  • Processed policy changes, endorsements, and beneficiary updates with accuracy.
  • Documented customer interactions and maintained complete records in policy systems.

Medical Biller and Coder

Rapid Med Urgent Care
02.2022 - 03.2024
  • Reviewed patient charts and assigned accurate ICD-10, CPT, and HCPCS codes for urgent care encounters.
  • Verified insurance eligibility, benefits, and prior authorization requirements before claim submission.
  • Submitted clean claims through billing systems while resolving missing documentation and coding discrepancies.
  • Investigated denied claims, corrected errors, and resubmitted for faster reimbursement turnaround.

Bartender

Embassy Suits
06.2021 - 01.2022
  • Provided attentive bar service while maintaining clean, organized, and well-stocked workstation.
  • Recommended drink pairings and menu items to enhance guest satisfaction.
  • Prepared alcoholic and nonalcoholic beverages following hotel recipes and guest preferences.
  • Processed guest orders accurately using point-of-sale systems and handled cash transactions.

Trainer and Bartender

Chuy's Tex Mex
05.2017 - 05.2021
  • Trained new hires on service standards, menu knowledge, and hospitality expectations.
  • Coached team members on POS operation, order accuracy, and guest communication.
  • Reinforced food safety, sanitation, and allergen handling procedures.
  • Guided staff through opening, closing, and side-work responsibilities.

Education

No Degree - Mathematics

Texas Tech University
Lubbock, TX

High School Diploma -

Lewisville High School
Lewisville
06-2014

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Computer proficiency

Timeline

Customer Service Representative

National Farm Life Insurance
07.2024 - 09.2026

Medical Biller and Coder

Rapid Med Urgent Care
02.2022 - 03.2024

Bartender

Embassy Suits
06.2021 - 01.2022

Trainer and Bartender

Chuy's Tex Mex
05.2017 - 05.2021

No Degree - Mathematics

Texas Tech University

High School Diploma -

Lewisville High School
Alexander Reinhart