Alexander Rihel
Grove City,PA
Summary
Proven Manager at McDonald's, adept in time management and IT systems support, significantly enhanced customer satisfaction and team performance. Expert in resolving complex problems and conflicts, ensuring financial growth through strategic budget management. Skilled in verbal communication, excelled in fostering high-quality service and staff agility.
Overview
6
6
years of professional experience
Work History
Manager
McDonald's
12.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Bachelor of Science - Computer Science
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2024
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- IT Asset Management
- IT Systems Support
- Network Administration
Timeline
Manager
McDonald's
12.2018 - Current
Bachelor of Science - Computer Science
Slippery Rock University of Pennsylvania