Alexander Ritchey
Lawrenceville,IL
Summary
Experienced in order fulfillment and inventory management, with a background in customer service and technical support. Successfully completed pickup and shopping orders while addressing customer inquiries and providing assistance during peak periods. Demonstrated ability to manage client communications effectively, ensuring timely responses and maintaining product integrity during handling. Proficient in operating RF scanners for accurate order picking and maintaining detailed inventory records.
Overview
10
10
years of professional experience
Work History
Digital Shopper
Walmart
Lawrenceville, IL
09.2023 - Current
- Completed pickup and shopping orders for customers within local area.
- Greeted customers and answered product or service questions.
- Provided technical support for customers who encountered issues while shopping online.
- Listened to customer needs to identify and recommend best products and services.
- Asked store associates for help locating missing products.
- Assisted teammates with daily tasks during peak periods.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
Orderfiller
Walmart
Olney, IL
08.2021 - 08.2023
- Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
- Operated RF scanners to accurately pick orders for customers.
- Maintained inventory records of products received and shipped in the warehouse.
Production Worker
Farbest Foods Inc.
Vincennes, Indiana
02.2018 - 02.2021
- Utilized computer software programs to record details related to production process.
- Assisted in setting up production lines for manufacturing processes.
- Communicated with team members regarding tasks assigned during shift.
Production Worker
Futaba of Indiana
Vincennes, Indiana
05.2015 - 06.2017
- Utilized computer software programs to record details related to production process.
- Assisted in setting up production lines for manufacturing processes.
- Communicated with team members regarding tasks assigned during shift.
Education
High School Diploma -
Mount Carmel High School
Mount Carmel05-2012
Skills
- Order fulfillment
- Inventory management
- Customer service
- Technical support
Timeline
Digital Shopper
Walmart
09.2023 - Current
Orderfiller
Walmart
08.2021 - 08.2023
Production Worker
Farbest Foods Inc.
02.2018 - 02.2021
Production Worker
Futaba of Indiana
05.2015 - 06.2017
High School Diploma -
Mount Carmel High School