Young, determined, entrepreneur and employee who has a hunger for succeeding and figuring out how to contribute to the success and growth of a company.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
PR, Customer Service, Consultant
Independent Contractors
Remote, FL
04.2020 - Current
Built and managed our relationships with other companies that offer resources/products that can benefit our clients.
Analyzed problematic areas to provide recommendations and solutions.
Followed through with client recommendations, questions, issues, etc.
Offered clients advice and recommendations on how to make money in this niche.
CEO, Founder
N/A
Parkland, FL
08.2021 - 01.2023
Cultivated forward-thinking, inclusive, and performance-oriented business culture to grow an extremely loyal clientele.
Conducted market research to be aware of industry competition and identify advantageous trends.
Kept up to date with the latest products and market trends to increase sales.
Built relationships with industry partners and competitors to help grow our business.
Delegated company roles and responsibilities to improve business efficiency.
Customer Service Representative
Hayha Computational Systems
Remote, Florida
12.2021 - 07.2022
Answered constant flow of customer tickets and emails.
Troubleshot issues that customers had with software, and helped them find a solution.
Held open voice meetings for entire customer base to join to give them insight and help them understand out software better.
Worked with many other team members in business strategies to help our customers maximize the potential of the software.
Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.