Alexander Rowley
Orem
Summary
Experienced in team leadership and employee training, with a focus on optimizing workflow and enhancing operational efficiency. Successfully managed daily work assignments, ensuring task completion while maintaining high standards of customer service. Demonstrated ability to respond to customer inquiries and complaints professionally, contributing to improved customer satisfaction. Proven track record in food preparation and adherence to health regulations, resulting in consistent quality and safety in the work environment.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Lead
Thirst Drinks
Pleasant Grove
01.2026 - Current
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Responded to customer inquiries and complaints in a professional manner.
- Delegated tasks to employees and monitored activities and task completion.
Team Member
Taco Bell
Orem
10.2023 - Current
- Prepared food items according to company standards, ensuring consistent quality and adherence to health regulations.
- Assisted customers by taking orders accurately and providing prompt service, enhancing overall dining experience.
- Maintained cleanliness in the work area, leading to a safer environment and improved customer satisfaction.
- Collaborated with team members to optimize workflow, resulting in reduced wait times during busy shifts.
Education
Mountain View High School
Orem, UTSkills
- Team leadership
- Employee training
- Task delegation
- Customer service
- Workflow optimization
- Cash handling
- Order accuracy
Affiliations
- Math Club Vice President
- Multiple time Model UN Outstanding delegation
Timeline
Shift Lead
Thirst Drinks
01.2026 - Current
Team Member
Taco Bell
10.2023 - Current
Mountain View High School