Alexander Santos
Minneapolis,MN
Summary
A dynamic Account Manager and Sales Associate with a proven track record under multiple employers, generating over $1 million in sales annually for the last three years. Enthusiastic about achieving individual goals while collaborating and elevating team performance. Skilled in sales and customer relationship management, with a background in diverse sales environments, perfect for integrating seamlessly with any team in any role. Strong communication, negotiation, and strategic planning skills, critical for success in sales roles.
Overview
7
7
years of professional experience
Work History
Account Manager
BillboardsIn
Columbus , OH - Remote From MN
09.2023 - 04.2025
- Called incoming leads in a timely manner after signing up on the website.
- Conducted calls to assess marketing needs and determine suitable solutions.
- Utilized CRM daily to ensure timely client care.
- Create custom proposals to present to clients, going over available units that fit their specifications, and offering my expertise on which units and formats I would utilize to achieve success.
- Generated $1.1 million in sales during my first year, exceeding performance targets, and contributing to strong revenue growth.
Jewelry Consultant
Shane Co.
Woodbury, US
10.2021 - 09.2023
- $1.4 million in sales in the first year.
- Acquiring an above-average amount of 5-star reviews, the company asked me to make a video to demonstrate my process.
- Employee of the Month not only for sales numbers, but also for overall benefit to the store and team, with a moral and positive mindset.
- Lead monthly training sessions on sales-related material for the team due to strengths in those areas.
- Demonstrate the product while enforcing the idea that they will benefit from purchasing with us (warranty, quality, service, etc.).
- Offer enhancements to purchases, such as engravings and decorative crowns.
- Clean and inspect customers' pieces to ensure quality is still up to supreme standards.
Sales Consultant
Bob's Discount Furniture
Woodbury, US
08.2021 - 10.2021
- Greet customers in an inviting manner.
- Prepared and delivered appropriate presentations on products and services.
- Be attentive to assigned customers and be nearby to answer questions without making customer feel stalked
- Assess customer needs, and assist in finding furniture that fulfills those needs.
- Recommend extras such as an extended protection plan, a premium delivery service, and financing options.
- Take payment, and set up a delivery date.
Spanish Interpreter for Special Education
St. Paul Public Schools
Saint Paul, US
02.2021 - 07.2021
- Call parents and perform interviews regarding their children to get them the assistance their children need in the education system
- Record answers and send to case managers/teachers that work directly with the children
- Advocate and connect parents to services that will assist in the childs development
Sales Associate
LUTHER WHITE BEAR ACURA SUBARU
Vadnais Heights, US
06.2020 - 12.2020
- Developed trusting relationships with customers by making personal connections.
- Meet self-made monthly sales goals.
- Educate guests on the brand, and lead them to the best vehicle that fits their needs.
- Boost accessories and service sales once a vehicle is decided, increasing the sale price.
- Follow-up calls and emails to guests I've interacted with, and online leads, all using our CRM system.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
HOM Furniture
Woodbury, US
07.2019 - 02.2020
- Assist guests throughout the store, and help them find what best fits their needs.
- Maximized sales transactions with additional products and services.
- Maintain the cleanliness of the showroom throughout the day.
- Follow up with guests who have purchased from me and who needed time to think, utilizing a CRM.
- Set up delivery/pick-up dates for purchased items with guests.
Youth Soccer Coach
Soccer Shots
Oakdale, US
01.2019 - 06.2019
- Travel to multiple training locations with the proper equipment.
- Establish a professional connection with the director of schools, teachers, and children.
- Lead training sessions for a group of kids according to the weekly planned sessions.
- Bring a group of kids safely to the classroom or parents.
- Leave the soccer space as clean or cleaner than when I arrived.
- Complete individual assessments of children's abilities.
Sales Specialist
Creative Channel Services, LLC
Woodbury, US
07.2018 - 01.2019
- Create positive professional experiences with store leaders and employees
- Set up demonstration table in high foot traffic area for products I would be representing
- Interact with customers walking by and explain to them how the product would be beneficial in their life while giving a hands on demonstration
- Clean up table and leave my demonstration space as clean as when I arrived
Personal Care Assistant
PICS
Woodbury, US
06.2018 - 12.2018
- Stimulate the mind of a child with severe autism, educationally, socially, and verbally.
- Provide nutritional services with balanced meals and snacks.
- Constant interaction with the child.
Education
Some College (No Degree) -
Dakota County Technical College
Rosemount, MNSkills
- Relationship building
- Bilingual
- Customer-Focused Sales
- Account management
- Operations
- CRM proficiency
- Presentation skills
- Problem solving
- Effective Public Speaking
- Facilitating Employee Development
- Sales expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Manager
BillboardsIn
09.2023 - 04.2025
Jewelry Consultant
Shane Co.
10.2021 - 09.2023
Sales Consultant
Bob's Discount Furniture
08.2021 - 10.2021
Spanish Interpreter for Special Education
St. Paul Public Schools
02.2021 - 07.2021
Sales Associate
LUTHER WHITE BEAR ACURA SUBARU
06.2020 - 12.2020
Sales Associate
HOM Furniture
07.2019 - 02.2020
Youth Soccer Coach
Soccer Shots
01.2019 - 06.2019
Sales Specialist
Creative Channel Services, LLC
07.2018 - 01.2019
Personal Care Assistant
PICS
06.2018 - 12.2018
Some College (No Degree) -
Dakota County Technical College
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