Alexander Schwind
Liberty Twp,OH
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, fostered at LaRosa's Pizzeria. Contributed to enhancing guest engagement and satisfaction through attentive service and effective problem-solving. Proficient in cash handling and maintaining cleanliness standards, contributing to a welcoming dining environment and team success during peak hours.
Overview
1
1
year of professional experience
Work History
Server
LaRosa's Pizzeria
4363 Hamilton Middletown Rd Liberty Township, OH
06.2024 - 02.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Lakota East High School
6840 Lakota Ln, Liberty Township, OH 4504405-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Cleanliness standards
- Food running
Timeline
Server
LaRosa's Pizzeria
06.2024 - 02.2025
Lakota East High School