Alexander Skaggs
Millington
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Full-service Shopper
Maplebear, Inc. DBA Instacart
12.2020 - Current
- Gained knowledge of grocery product selection and quality standards.
- Assisted in gathering items efficiently according to customer orders.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness and organization of shopping areas and supplies.
- Provided exceptional customer service through effective communication skills.
Night Stocker
Kroger
04.2023 - 10.2023
- Stocked shelves efficiently, ensuring optimal product placement for customer accessibility.
- Monitored inventory levels, assisting in restocking and minimizing out-of-stock items.
- Collaborated with team members to maintain cleanliness and organization of storage areas.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
Customer Account Representative
Rent-A-Center
05.2020 - 11.2020
- Managed customer inquiries and resolved account issues efficiently, enhancing customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Delivered products to customer's homes.
Education
High School Diploma -
Ombudsman
Lapeer, MISkills
- Positive attitude and demeanor
- Strong communication skills
- Customer service
- Social media marketing
- Maintaining professionalism
- Adaptability to change
- Sales
Timeline
Night Stocker
Kroger
04.2023 - 10.2023
Full-service Shopper
Maplebear, Inc. DBA Instacart
12.2020 - Current
Customer Account Representative
Rent-A-Center
05.2020 - 11.2020
High School Diploma -
Ombudsman
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