Alexander Smith
Lonestar,Texas
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Benefits Consultant
GoHealth
08.2021 - Current
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into programs such as Salesforce and Zendesk.
- Implemented open enrollment system to streamline benefits processes for plan participants.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
Irrigation Technician
Ernst
02.2019 - 04.2020
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Installed irrigation systems for all types of customers, both residential and commercial.
- Supervised installation work of other technicians to make sure systems were fully operational.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Sold equipment and machines to farmers for land irrigation with a worth of hundreds of thousands
Landscape Architect
C&D Landscape
05.2014 - 03.2019
- Created concept designs and estimated projects for residential and commercial customers.
- Provided follow-up appointments with clients to confirm finished projects met expectations.
- Researched land ordinances and partnered with zoning officials to meet municipal zoning codes.
- Prepared documentation for various regulatory approvals.
- Created and implemented variety of landscaping designs based upon residential and commercial customer specifications and budget.
- Calculated volume take-off and cost estimates for small to large landscape, irrigation and hardscape projects.
- Supervised team of 10 employees on $10,000 minimum projects.
Field Artillery Cannon Crewmember
National Guard
01.2010 - 01.2016
- Maintained complete accountability during redeployment of sensitive communication equipment.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Coordinated and distributed training schedules and filed administrative paperwork.
- Remained current with training and sought new training opportunities to further personal growth.
- Participated in community events representing U.S. military and recruited interested parties.
- Filtered interested candidates by eligibility and disqualifying factors.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
- Was active duty National Guard as a recruiter for 4 years. Weekend duties as Field Artillery
Education
GED -
Chemeketa Community College
Salem, ORSkills
- Workflow Processes
- Eligibility Determinations
- Open Enrollment
- Vision and Dental Insurance
- Customer Care
- Job and Task Observation
- Complex Problem-Solving
- ACA Standards Knowledge
- FMLA Comprehension
Certification
- Licensed both federally and with 33 states to conduct health and/or life insurance.
- Appointed with many carriers such as BCBS, Anthem, Wellcare, Humana, UHC, Devoted and more.
Timeline
Senior Benefits Consultant
GoHealth
08.2021 - Current
Irrigation Technician
Ernst
02.2019 - 04.2020
Landscape Architect
C&D Landscape
05.2014 - 03.2019
Field Artillery Cannon Crewmember
National Guard
01.2010 - 01.2016
GED -
Chemeketa Community College