Alexander Soto
Lufkin
Summary
Led initiatives to improve operational efficiency and enhance team dynamics. ,Drove positive organizational changes through strategic leadership and problem-solving expertise. ,Maximized employee performance by implementing targeted training and engagement techniques.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Freeway Insurance Agency
Lufkin, TX
06.2025 - Current
- Conducted thorough policy reviews, ensuring compliance with industry regulations and standards.
- Educated clients on coverage options, enhancing understanding of insurance benefits and features.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Manager
Bodacious BBQ
Lufkin, Texas
05.2021 - 05.2025
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with regulatory requirements and industry standards.
- Oversaw food preparation, production and presentation according to quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Operator
Tesla
Las Vegas, Nevada
09.2019 - 02.2021
- Performed routine maintenance on equipment to ensure optimal performance.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Perform maintenance tasks such as lubricating moving parts or cleaning presses after use.
- Followed work orders to select proper materials, make accurate cuts, and complete precise finished products.
- Turned controls to set cutting speeds, feed rates or table angles for specified operations.
- Adjust pressure settings on press to ensure proper inking and drying of material.
Education
High School Diploma -
Lufkin High School
Lufkin, TX05.2017
Skills
- Marketing
- Operations management
- Goal setting
- Contract management
- Bilingual
- Customer service
- Team leadership
- Customer relationship management (CRM)
- Inventory management
- Sales techniques
Timeline
Insurance Agent
Freeway Insurance Agency
06.2025 - Current
Manager
Bodacious BBQ
05.2021 - 05.2025
Operator
Tesla
09.2019 - 02.2021
High School Diploma -
Lufkin High School