Alexander Stavropoulos
Austin,TX
Overview
18
18
years of professional experience
Work History
Loan Consultant
ILendingDirect
02.2025 - Current
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Responded quickly and courteously to inquiries from both internal staff members and external stakeholders
- Identified opportunities for improvement within existing processes and procedures related to loan origination
- Ensured compliance with federal regulations by reviewing client information before submitting applications to lenders
- Provided excellent customer service to clients seeking loan advice, demonstrating strong interpersonal and communication skills
- Negotiated favorable loan terms with lenders on behalf of customers while maintaining an ethical approach to business practices
- Analyzed credit histories, income statements, and other financial documents to assess risk levels for potential borrowers
- Assisted customers in making informed decisions about their borrowing options, utilizing sound judgment and problem-solving abilities
- Developed a deep understanding of loan products and services, utilizing extensive knowledge of the financial industry.
Loan Consultant
AUTOPAY
08.2024 - 02.2025
- Evaluated client financial profiles to recommend tailored loan solutions.
- Collaborated with underwriting teams to ensure accurate risk assessments and approvals.
- Provided expert guidance on loan products, improving customer satisfaction and retention.
LOAN CONSULTANT
ILendingDirect
05.2020 - 08.2024
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Responded quickly and courteously to inquiries from both internal staff members and external stakeholders
- Identified opportunities for improvement within existing processes and procedures related to loan origination
- Ensured compliance with federal regulations by reviewing client information before submitting applications to lenders
- Provided excellent customer service to clients seeking loan advice, demonstrating strong interpersonal and communication skills
- Negotiated favorable loan terms with lenders on behalf of customers while maintaining an ethical approach to business practices
- Analyzed credit histories, income statements, and other financial documents to assess risk levels for potential borrowers
- Assisted customers in making informed decisions about their borrowing options, utilizing sound judgment and problem-solving abilities
- Developed a deep understanding of loan products and services, utilizing extensive knowledge of the financial industry.
RETENTION SPECIALIST
SPECTRUM
01.2019 - 03.2020
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge.
CONSULTANT
APRIA HEALTHCARE
07.2015 - 10.2017
- Developed successful solutions tailored to clients' specific needs
- Wrote and edited reports, proposals, and presentations for clients
- Conducted data analysis to identify process improvements
- Monitored KPIs and provided regular updates to senior management
- Managed client accounts by providing timely updates on project progress and responding promptly to inquiries
- Assisted clients with developing actionable plans based on key insights from market research findings
- Created or maintained database of customer accounts.
MORTGAGE LOAN OFFICER
LEADERONE FINANCIAL
01.2008 - 02.2015
- Reviewed financial documents including tax returns, bank statements, pay stubs and other applicable documents to verify accuracy of information provided by the borrower
- Developed and maintained relationships with customers, real estate agents, title companies, appraisers and other industry professionals to ensure successful loan closings
- Managed pipeline of loans from pre-qualification through closing while ensuring high levels of customer service were met throughout the entire process
- Built relationships with real estate agents, businesses, and other referral sources
- Provided detailed explanations of mortgage products available to potential borrowers in order to assist them in selecting an appropriate loan program
- Coordinated timely submission of complete loan files to lenders for processing and approval
- Analyzed customer credit reports to evaluate creditworthiness and risk factors associated with each loan application
- Met with borrowers to educate on loan process and obtain information for loan applications
- Utilized advanced knowledge of Fannie Mae and Freddie Mac guidelines to accurately assess borrower qualifications for loan programs
- Conducted in-depth interviews with borrowers to determine financial goals and objectives, as well as their current income and assets for underwriting purposes.
Education
High School Diploma -
JAMES PACE HIGH SCHOOL
BROWNSVILLE05.1995
Timeline
Loan Consultant
ILendingDirect
02.2025 - Current
Loan Consultant
AUTOPAY
08.2024 - 02.2025
LOAN CONSULTANT
ILendingDirect
05.2020 - 08.2024
RETENTION SPECIALIST
SPECTRUM
01.2019 - 03.2020
CONSULTANT
APRIA HEALTHCARE
07.2015 - 10.2017
MORTGAGE LOAN OFFICER
LEADERONE FINANCIAL
01.2008 - 02.2015
High School Diploma -
JAMES PACE HIGH SCHOOL