DOE JOLLY

Completed over the phone interview to compile information necessary to complete a refinance on current automobile. Submitted information for a loan approval. Completed gathering required documents to submit to the lender so they could complete the loan documents. Review documents over the phone and completed the signing through docusign. Sent all paperwork back to the lender and followed the loan through funding.

• Developed and maintained relationships with existing clients to ensure customer satisfaction
• Generated new sales leads through cold calling and networking activities
• Greeted customers, answered questions and provided information about cars
• Demonstrated car features and explained benefits to potential buyers
• Conducted test drives with prospective buyers to demonstrate vehicle performance
• Developed relationships with clients through follow-up calls and emails after sale was completed
• Identified opportunities for cross-selling other automotive products such as insurance policies or extended warranties

• Established relationships with banking partners to secure favorable terms on financing arrangements
• Monitored the daily performance of the sales team and provided feedback to maximize efficiency
• Maintained relationships with existing customers to encourage repeat business
• Negotiated prices with customers in order to close deals profitably
• Resolved customer complaints promptly and professionally
• Provided timely follow-up with prospects who did not complete purchase transactions

• Greeted customers, answered questions and provided information about cars
• Demonstrated car features and explained benefits to potential buyers
• Negotiated prices with customers to reach agreeable sales terms
• Prepared paperwork such as contracts and purchase agreements for customer signatures
• Conducted test drives with prospective buyers to demonstrate vehicle performance
• Developed relationships with clients through follow-up calls and emails after sale was completed
• Provided exceptional customer service throughout the entire sales process