Alexander Sweet
Stateline
Summary
College graduate with an IT background, CompTIA A+ Ceritification, and over a year of hands-on experience in the government sector. Eager to leverage technical skills and knowledge to excel in a full-time IT role. Passionate about staying current with industry trends and committed to delivering high-quality solutions for organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Information Technology Intern
City of South Lake Tahoe Government
04.2024 - Current
- Set up new computers for employees and when end of life cycles were reached on old devices we replaced them.
- Created asset tags and domain joined new or replaced PC's.
- Imaged work stations for employees and managed the application deployment via intune
- Created email accounts and logins for new employees with Microsoft 365 Admin Center and added them to specific groups in Intune.
- Set up employees with city issued iPhones and iPads with managed Apple IDs in Apple Business Manager and installed specific company allowed applications through Intune and Company Portal.
- Helped resolve help desk tickets through SolarWinds, either remotely or in-person.
- Helped manage IT systems in our cities Police Department and Fire Stations.
- Replaced the evidence computer at our police station and set up the hard drives in a RAID 1 configuration.
- Mounted wireless access points in our city’s Ice Arena and ran network cables through the building.
- Can terminate networking cables in both male and female ends.
- Created RDP access/Splashtop accounts for users so they can access their work computers from home.
- Used Dameware as a tool to remote into a user’s computer and to help them solve their issues.
- Set up access for employees to various SharePoint sites.
- Created and managed multiple virtual machines with VCenter.
- Set up computers and monitors for Fire and Police training sessions.
- Networked printers and scanners so users can print to them from anywhere on the network.
- Replaced several iPads and other mobile devices from public buildings.
- Managed devices through Group policy object updates.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
Manager / Delivery Driver
Blue Dog Pizza Tahoe
05.2017 - Current
- Answering phones and taking orders, handling the register, making pizzas, delivering orders, and bussing tables.
- As a manager in charge or training new employees, counting sales and registers, opening and closing the store, and handling food orders.
City Carrier Assistant
United States Postal Service
07.2019 - 11.2019
- Delivered customers’ mail and parcels on multiple established routes and operated various mail delivery vehicles.
Lift Operator
Heavenly Mountain Resort
01.2017 - 04.2017
- Operated ski lifts, helped guests load safely, and helped with snow removal.
Education
Bachelor of Arts - Radio, Television, and Digital Media, Emphasis in Video Production, Minor in Advertising
Southern Illinois University
Carbondale, IL01.2016
Associate of Arts - Mass Communications
Oakton Community College
Des Plaines, IL01.2012
High school or equivalent - undefined
Maine East High School
Park Ridge, IL06.2010
Skills
- Remote user assistance
- Networking background
- Virtualization technologies
- User support
- Issue troubleshooting
- Desktop and mobile application deployment
- Software installations
- Workstation configuration
Certification
- CompTIA A+, 04/01/25
- Criminal Justice Information Services Security (Advanced), 02/01/25
Timeline
Information Technology Intern
City of South Lake Tahoe Government
04.2024 - Current
City Carrier Assistant
United States Postal Service
07.2019 - 11.2019
Manager / Delivery Driver
Blue Dog Pizza Tahoe
05.2017 - Current
Lift Operator
Heavenly Mountain Resort
01.2017 - 04.2017
Associate of Arts - Mass Communications
Oakton Community College
High school or equivalent - undefined
Maine East High School
Bachelor of Arts - Radio, Television, and Digital Media, Emphasis in Video Production, Minor in Advertising
Southern Illinois University
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