Alexander Sweet
Stateline
Summary
College graduate with an IT background, CompTIA A+ Ceritification, and over a year of hands-on experience in the government sector. Eager to leverage technical skills and knowledge to excel in a full-time IT role. Passionate about staying current with industry trends and committed to delivering high-quality solutions for organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Information Technology Intern
City of South Lake Tahoe Government
South Lake Tahoe, CA
04.2024 - Current
- Set up new computers for employees and when end of life cycles were reached on old devices we replaced them.
- Created asset tags and domain joined new or replaced PC's.
- Imaged work stations for employees and managed the application deployment via intune
- Created email accounts and logins for new employees with Microsoft 365 Admin Center and added them to specific groups in Intune.
- Set up employees with city issued iPhones and iPads with managed Apple IDs in Apple Business Manager and installed specific company allowed applications through Intune and Company Portal.
- Helped resolve help desk tickets through SolarWinds, either remotely or in-person.
- Helped manage IT systems in our cities Police Department and Fire Stations.
- Replaced the evidence computer at our police station and set up the hard drives in a RAID 1 configuration.
- Mounted wireless access points in our city’s Ice Arena and ran network cables through the building.
- Can terminate networking cables in both male and female ends.
- Created RDP access/Splashtop accounts for users so they can access their work computers from home.
- Used Dameware as a tool to remote into a user’s computer and to help them solve their issues.
- Set up access for employees to various SharePoint sites.
- Created and managed multiple virtual machines with VCenter.
- Set up computers and monitors for Fire and Police training sessions.
- Networked printers and scanners so users can print to them from anywhere on the network.
- Replaced several iPads and other mobile devices from public buildings.
- Managed devices through Group policy object updates.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
Manager / Delivery Driver
Blue Dog Pizza Tahoe
South Lake Tahoe, CA
05.2017 - Current
- Answering phones and taking orders, handling the register, making pizzas, delivering orders, and bussing tables.
- As a manager in charge or training new employees, counting sales and registers, opening and closing the store, and handling food orders.
City Carrier Assistant
United States Postal Service
Fair Oaks, CA
07.2019 - 11.2019
- Delivered customers’ mail and parcels on multiple established routes and operated various mail delivery vehicles.
Lift Operator
Heavenly Mountain Resort
South Lake Tahoe, CA
01.2017 - 04.2017
- Operated ski lifts, helped guests load safely, and helped with snow removal.
Education
Bachelor of Arts - Radio, Television, and Digital Media, Emphasis in Video Production, Minor in Advertising
Southern Illinois University
Carbondale, IL01.2016
Associate of Arts - Mass Communications
Oakton Community College
Des Plaines, IL01.2012
High school or equivalent - undefined
Maine East High School
Park Ridge, IL06.2010
Skills
- Remote user assistance
- Networking background
- Virtualization technologies
- User support
- Issue troubleshooting
- Desktop and mobile application deployment
- Software installations
- Workstation configuration
Certification
- CompTIA A+, 04/01/25
- Criminal Justice Information Services Security (Advanced), 02/01/25
Timeline
Information Technology Intern
City of South Lake Tahoe Government
04.2024 - Current
City Carrier Assistant
United States Postal Service
07.2019 - 11.2019
Manager / Delivery Driver
Blue Dog Pizza Tahoe
05.2017 - Current
Lift Operator
Heavenly Mountain Resort
01.2017 - 04.2017
Associate of Arts - Mass Communications
Oakton Community College
High school or equivalent - undefined
Maine East High School
Bachelor of Arts - Radio, Television, and Digital Media, Emphasis in Video Production, Minor in Advertising
Southern Illinois University