Alexander Szajner
Traverse City,MI
Summary
Versatile and dynamic, I excel in customer service and problem-solving, honed at companies like Walgreens. My background includes ensuring safety as a Lifeguard at Great Wolf Lodge and enhancing dining experiences at Culver's. Skilled in team leadership and food service, I consistently deliver quality and satisfaction, contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
Traverse City, USA
01.2022 - Current
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Foster a positive shopping experience through strong communication and problem-solving skills
- Maintain a clean, organized, and welcoming store environment
Lifeguard
Great Wolf Lodge
Traverse City, USA
01.2021 - 01.2023
- Ensured the safety of guests by monitoring pool areas attentively and responding swiftly to emergencies
- Delivered excellent guest service and maintained compliance with safety regulations
- Collaborated with team members to maintain a safe and enjoyable aquatic environment
Team Member
Culver's
Traverse City, USA
01.2020 - 01.2021
- Assisted customers with orders and addressed their needs to ensure a positive dining experience
- Prepared food and maintained quality standards in a fast-paced environment
- Contributed to a team-focused environment to meet customer satisfaction goals
Education
Associate of Applied Science - Petroleum Engineering
Northwestern Michigan College
Traverse City, MI01-2027
High School Diploma -
Central High School
Traverse City, MI05-2024
Skills
- Customer service and communication
- Problem Solving and Conflict Resolution
- Detail-oriented and observant
- Team collaboration and leadership
- Food preparation and service
- Safety and Emergency Management
- Mechanical Skills: Automotive Repair and Restoration
- Complaint handling
- Team collaboration
- Stock replenishment
- Hospitality and accommodation
- Quality assurance
Certification
- Proficient in Microsoft PowerPoint and Microsoft Access
- Lifescout Rank, Boy Scouts of America
- Graduate, NYLT (National Youth Leadership Training) School
- Graduate, Young Marines JLS (Junior Leadership School)
Additional information
Rebuilding a Model T from the ground up, showcasing mechanical aptitude and attention to detail., Completed advanced leadership training through NYLT and JLS programs.
Timeline
Customer Service Associate
Walgreens
01.2022 - Current
Lifeguard
Great Wolf Lodge
01.2021 - 01.2023
Team Member
Culver's
01.2020 - 01.2021
Associate of Applied Science - Petroleum Engineering
Northwestern Michigan College
High School Diploma -
Central High School