Shaniya Brown
Myrtle Beach
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Southern Bank
Myrtle Beach, USA
11.2025 - Current
- Maintained high-level customer service, enhancing customer satisfaction and driving credit sales.
- Handled customer inquiries through phone calls to provide assistance.
- Managed transactions for deposits, loans, and payments, ensuring accuracy and compliance while maintaining operational integrity
Area Sales Manager
Ulta Beauty
Myrtle Beach, USA
09.2022 - 11.2025
- Customer Service- Beauty Application
- Managed Event logistics for Product demonstrations while achieving Top Sales Goals in the District.
- Cultivated Client and Vendor relationships to enhance collaboration and drive revenue.
- Processed employee payroll accurately
- Trained and mentored sales associates on effective selling techniques and product knowledge.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
Travel Sales Agent
Monster Reservation Group Time Share
Myrtle Beach, USA
04.2022 - 09.2022
- Delivered engaging presentations to diverse audiences to promote travel packages and services
- Assisted clients in selecting travel packages and accommodations and accurate booking records
- Provided exceptional customer service throughout the sales process.
Education
High School Diploma -
Horry Georgetown Technical College
Myrtle Beach, SCHigh School Diploma -
Socastee High School
Myrtle Beach, SC01-2015
Skills
- Customer service communication
- Beauty and Product Sales
- Customer relationship management
- Customer feedback analysis
- Transaction management
- Scheduling appointments
- Data analysis
- Budget management
Websites
Timeline
Customer Service Representative
The Southern Bank
11.2025 - Current
Area Sales Manager
Ulta Beauty
09.2022 - 11.2025
Travel Sales Agent
Monster Reservation Group Time Share
04.2022 - 09.2022
High School Diploma -
Horry Georgetown Technical College
High School Diploma -
Socastee High School