Alexander Tovb
Richfield,MN
Summary
Results-driven Product Specialist showcasing comprehensive background in product management and tactical market planning. Leveraged knowledge of customer needs to effectively manage and enhance product offerings while delivering innovative solutions. Demonstrated ability to build productive relationships, resolve complex issues and win customer loyalty. Strong history of successful project coordination, team leadership, and inventory management.
Overview
3
3
years of professional experience
Work History
TMS Clinical Product Specialist
Magstim
Minneapolis, MN
06.2024 - Current
- Train TMS facility staff (Psychiatrist, Nurses, Technicians) on the use of the TMS device.
- Install and set up the TMS medical device. Test Functionality.
- Train TMS facility on how to administer TMS treatments according to specific physician protocols.
- Train TMS facility staff on and to monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
- Train TMS facility staff to troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment
- Conduct follow-up support to all TMS installations.
- Develop continuing TMS education programs for all Magstim TMS customers.
TMS Department Supervisor/Researcher
PsyFi TMS
Edina
09.2022 - 06.2024
- Manage and lead 4+ indivduals in day-to-day TMS operations.
- Manage 20+ patients a day for TMS treatment.
- Managed billing and insurance authorizations.
- Trained employees on new processes or procedures as needed.
- Implemented strategies to increase efficiency while reducing costs.
- Developed and implemented departmental policies and procedures.
- Analyzed data to identify areas of improvement within the department.
TMS specialist
PsyFi TMS
Edina
08.2021 - 09.2022
- Trained and performed transcranial magnetic stimulation to treat patients
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Analyzed data from customer surveys to identify trends in customer behavior.
- Worked with multiple insurance companies with claims, billing, and prior authorizations.
Education
B.A Statistical Practice - Machine Learning Statistics, Designing Experiments
University of Minnesota-Twin Cities
Minneapolis, MN05.2021
Skills
- R
- Python
- C
- Java
- Excel
- SQL
- Customer Engagement
- Sales Support
- Product Training
- Leadership
- Efficient Worker
Projects
Machine Learning Statistics Case Study, Spring 2021:
Used R Programming to analyze and interpret data of 20,000 houses to predict which ones would potentially fail given a variety of factors. Used analytical methods of General Linear Model, K Nearest Neighbors, Random Forest, etc.. Gained efficient teamwork and leadership skills being team lead to complete the case study quickly and efficiently.
Consulting Project, Spring 2021:
Used R Programming to analyze and interpret data from U.S General Election 2020 exit polls. Used methods of Linear Regression and Poisson Regression Models. Gained effective communication skills between professors and client.
References
References available upon request.
Timeline
TMS Clinical Product Specialist
Magstim
06.2024 - Current
TMS Department Supervisor/Researcher
PsyFi TMS
09.2022 - 06.2024
TMS specialist
PsyFi TMS
08.2021 - 09.2022
B.A Statistical Practice - Machine Learning Statistics, Designing Experiments
University of Minnesota-Twin Cities
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