Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Alexander Tsirtsis

Lake Forest,CA

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Pandor Bakery And Cafe
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Sales Representative

True Vision Enterprises, Orange
01.2023 - 05.2024
  • Managed sales activities for authorized AT&T products across multiple Costco outlets.
  • Connecting people with AT&T Cellular and internet

Waiter

Mamas Comfort Food, Ladera Ranch
09.2022 - 01.2023
  • Offer exceptional table service contributing to a satisfied customer experience.

General Manager

Citrus City Grille, Orange
01.2022 - 09.2022
  • Managed and supported staff to maintain store readiness consistently.

Accountant, Office Manager

Citrus City Grille, Orange
01.2020 - 01.2022
  • Coordinated fiscal activities by partnering with CPA at Citrus City Grille.

Waiter, Busser, Host, Food Runner, and caterings

Citrus City Grille, Orange
03.2014 - 01.2019
  • At Citrus City Grille, I performed daily tasks such as ensuring customer satisfaction by fulfilling the guests’ unexpressed wishes and needs

Education

EMT Program -

OCEMT
Lake Forest
03.2025

Cyber Security Degree - undefined

Cal State Long Beach
Long Beach
01.2021

Associates - Psychology

Saddleback College
Mission Viejo
01.2019

Diploma - undefined

Adelphia Classical Academy
Orange
01.2017

Skills

  • Customer service
  • Communication
  • Leadership
  • Time management
  • Marketing
  • Computer Skills
  • Team Player
  • Sales
  • Organization skills
  • Multi tasking
  • Adaptability
  • Attention to Detail
  • Critical thinking
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Workload management
  • Conflict resolution
  • Employee scheduling
  • Operations management
  • Orientation and training
  • Policy enforcement
  • Sales growth
  • Staff development
  • Financial management
  • Budgeting and finance
  • Meeting facilitation
  • Consulting

LANGUAGES

English and Sign Language

Certification

EMT-B certification


AMERICAN HEART ASSOCIATION CPR


NREMT ACCREDITATION

Timeline

Assistant Manager

Pandor Bakery And Cafe
06.2024 - Current

Sales Representative

True Vision Enterprises, Orange
01.2023 - 05.2024

Waiter

Mamas Comfort Food, Ladera Ranch
09.2022 - 01.2023

General Manager

Citrus City Grille, Orange
01.2022 - 09.2022

Accountant, Office Manager

Citrus City Grille, Orange
01.2020 - 01.2022

Waiter, Busser, Host, Food Runner, and caterings

Citrus City Grille, Orange
03.2014 - 01.2019

Cyber Security Degree - undefined

Cal State Long Beach

Diploma - undefined

Adelphia Classical Academy

EMT Program -

OCEMT

Associates - Psychology

Saddleback College

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Alexander Tsirtsis