Alexander Tsirtsis
Lake Forest,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pandor Bakery And Cafe
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Sales Representative
True Vision Enterprises, Orange
01.2023 - 05.2024
- Managed sales activities for authorized AT&T products across multiple Costco outlets.
- Connecting people with AT&T Cellular and internet
Waiter
Mamas Comfort Food, Ladera Ranch
09.2022 - 01.2023
- Offer exceptional table service contributing to a satisfied customer experience.
General Manager
Citrus City Grille, Orange
01.2022 - 09.2022
- Managed and supported staff to maintain store readiness consistently.
Accountant, Office Manager
Citrus City Grille, Orange
01.2020 - 01.2022
- Coordinated fiscal activities by partnering with CPA at Citrus City Grille.
Waiter, Busser, Host, Food Runner, and caterings
Citrus City Grille, Orange
03.2014 - 01.2019
- At Citrus City Grille, I performed daily tasks such as ensuring customer satisfaction by fulfilling the guests’ unexpressed wishes and needs
Education
EMT Program -
OCEMT
Lake Forest03.2025
Cyber Security Degree - undefined
Cal State Long Beach
Long Beach01.2021
Associates - Psychology
Saddleback College
Mission Viejo01.2019
Diploma - undefined
Adelphia Classical Academy
Orange01.2017
Skills
- Customer service
- Communication
- Leadership
- Time management
- Marketing
- Computer Skills
- Team Player
- Sales
- Organization skills
- Multi tasking
- Adaptability
- Attention to Detail
- Critical thinking
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Workload management
- Conflict resolution
- Employee scheduling
- Operations management
- Orientation and training
- Policy enforcement
- Sales growth
- Staff development
- Financial management
- Budgeting and finance
- Meeting facilitation
- Consulting
LANGUAGES
English and Sign Language
Certification
EMT-B certification
AMERICAN HEART ASSOCIATION CPR
NREMT ACCREDITATION
Timeline
Assistant Manager
Pandor Bakery And Cafe
06.2024 - Current
Sales Representative
True Vision Enterprises, Orange
01.2023 - 05.2024
Waiter
Mamas Comfort Food, Ladera Ranch
09.2022 - 01.2023
General Manager
Citrus City Grille, Orange
01.2022 - 09.2022
Accountant, Office Manager
Citrus City Grille, Orange
01.2020 - 01.2022
Waiter, Busser, Host, Food Runner, and caterings
Citrus City Grille, Orange
03.2014 - 01.2019
Cyber Security Degree - undefined
Cal State Long Beach
Diploma - undefined
Adelphia Classical Academy
EMT Program -
OCEMT
Associates - Psychology
Saddleback College