Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Alexander VanderVeen

Summary

Accomplished Regional Snow Manager with a proven track record at Villani Landshapers, enhancing customer satisfaction and operational excellence.

Knowledgeable Field Supervisor at Villani Landshapers with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. Expert in team leadership and computer skills, I have successfully managed 20-30 employees, driving productivity and safety. My approach to resolving disputes and optimizing performance underscores my commitment to delivering high-quality service, in addition enhancing customer satisfaction and operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Snow Manager

Villani Landshapers
11.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Field Supervisor

Villani Landshapers
08.2023 - Current
  • Monitored employee performance for compliance with regulations and policies.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
  • Kept teams on task to complete milestones on time.
  • Completed site checks and leveraged computerized applications to document or record findings.
  • Daily Payroll Approval
  • Manage 20-30 employees

Landscape Maintenance Foreman

Lakeside Landscape Corp
02.2016 - 08.2023
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Boosted revenue growth through upselling additional services or suggesting improvements during client consultations.
  • Adhered to OSHA guidelines and standards for proper handling of hazardous chemicals and pesticides.
  • Mentored new hires on company policies, procedures, and best practices in landscape maintenance foremanship roles.
  • Delivered exceptional customer service by actively listening to client needs and adjusting plans accordingly throughout projects.
  • Mowed, trimmed and maintained exterior building spaces on regular schedule.

Landscape Maintenance Foreman

Northern Exposure Landscaping
06.2011 - 02.2016
  • Delivered exceptional customer service by actively listening to client needs and adjusting plans accordingly throughout projects.
  • Mowed, trimmed and maintained exterior building spaces on regular schedule.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Maintained tools and equipment to foster safe and consistent operation.

Education

High School Diploma -

Homestead High School
Mequon, WI
06-2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Safety procedures
  • Computer skills
  • Skids, Zero Turns, Loaders, Salters

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Driver's License

Languages

English
Full Professional

Interests

  • Enjoy Snowboarding for overall physical and mental well-being
  • Video Gaming
  • Music
  • Gym Workouts
  • Adventure Travel

Timeline

Regional Snow Manager

Villani Landshapers
11.2024 - Current

Field Supervisor

Villani Landshapers
08.2023 - Current

Landscape Maintenance Foreman

Lakeside Landscape Corp
02.2016 - 08.2023

Landscape Maintenance Foreman

Northern Exposure Landscaping
06.2011 - 02.2016

High School Diploma -

Homestead High School

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Alexander VanderVeen