Alexander Van Lear
Burleson,TX
Summary
Driven Customer Support Representative with over 8 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.
Overview
9
9
years of professional experience
Work History
Customer Support Representative
Maine Lobster Now
2021.11 - Current
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
- Educated customers on special pricing opportunities and company offerings
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Resolved any technical support issues regarding the company website.
Customer Service Associate
Lowes Home Improvement
2016.08 - 2019.05
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
- Educated customers on special pricing opportunities and company offerings
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards.
Intern
Fishbowl Radio Network
2015.02 - 2015.05
- Researched subjects and prepared for live events, special programs, and guest interviews
- Developed storylines for broadcasts to engage listeners and increase audience numbers
- Shared public service announcements, music information, and upcoming events with audiences.
Education
Bachelor of Science -
The University of Texas At Arlington
Arlington, TXHigh School Diploma -
Mansfield Frontier High School
Mansfield, TXSkills
- Issue and Resolution Tracking
- Collaborative Team Player
- Read Technical Manuals
- Organization and Recordkeeping
- Service Contracts
- Post-Sales Support
- Microsoft Excel
- Suggestive Selling
- Coordination
- Energy and Physical Stamina
Timeline
Customer Support Representative
Maine Lobster Now
2021.11 - Current
Customer Service Associate
Lowes Home Improvement
2016.08 - 2019.05
Intern
Fishbowl Radio Network
2015.02 - 2015.05
Bachelor of Science -
The University of Texas At Arlington
High School Diploma -
Mansfield Frontier High School
Similar Profiles
Madalena BomboMadalena Bombo
Package Handler at Maine Lobster NowPackage Handler at Maine Lobster Now
Murphy CatlinMurphy Catlin
Event Coordinator & Marketing Manager at COUSINS MAINE LOBSTER LLCEvent Coordinator & Marketing Manager at COUSINS MAINE LOBSTER LLC
Cameron BopeCameron Bope
Food Service Worker at The Maine Lobster Roll CompanyFood Service Worker at The Maine Lobster Roll Company