Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Van Lear

Burleson,TX

Summary

Driven Customer Support Representative with over 8 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.

Overview

9
9
years of professional experience

Work History

Customer Support Representative

Maine Lobster Now
11.2021 - Current
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
  • Educated customers on special pricing opportunities and company offerings
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times
  • Resolved any technical support issues regarding the company website.

Customer Service Associate

Lowes Home Improvement
08.2016 - 05.2019
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
  • Educated customers on special pricing opportunities and company offerings
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times
  • Handled merchandise in accordance with product handling standards.

Intern

Fishbowl Radio Network
02.2015 - 05.2015
  • Researched subjects and prepared for live events, special programs, and guest interviews
  • Developed storylines for broadcasts to engage listeners and increase audience numbers
  • Shared public service announcements, music information, and upcoming events with audiences.

Education

Bachelor of Science -

The University of Texas At Arlington
Arlington, TX

High School Diploma -

Mansfield Frontier High School
Mansfield, TX

Skills

  • Issue and Resolution Tracking
  • Collaborative Team Player
  • Read Technical Manuals
  • Organization and Recordkeeping
  • Service Contracts
  • Post-Sales Support
  • Microsoft Excel
  • Suggestive Selling
  • Coordination
  • Energy and Physical Stamina

Timeline

Customer Support Representative

Maine Lobster Now
11.2021 - Current

Customer Service Associate

Lowes Home Improvement
08.2016 - 05.2019

Intern

Fishbowl Radio Network
02.2015 - 05.2015

Bachelor of Science -

The University of Texas At Arlington

High School Diploma -

Mansfield Frontier High School

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Alexander Van Lear