Alexander Walls
Austin
Summary
Outgoing and positive individual prioritizing excellent customer service and resolving issues. Strong work ethic for efficient task completion. Quick learner and adaptable to excel in role. Proven track record in customer relationship management, ensuring high customer satisfaction. Utilize persuasive communication to drive sales and foster loyalty. Effective collaborator achieving sales objectives and maintaining positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Worker
Apple Spice Catering
02.2020 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Collaborated with kitchen staff to plan and execute special events without hitches.
Sales Associate
Steve Madden
06.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Redeux Vintage Shop
07.2016 - 08.2018
- Helping the customers with any questions they had regarding merchandise
- Running the register
- Making sure that all people visiting the store have a great experience
- Cleaned and straightened work area
- Maintained store areas in a neat and clean fashion for a professional appeal
- Bagged purchased items properly to prevent delicate products from breakage
- Answered customer quests, provided store information and escorted to desired store areas
- Worked with customer service to resolve any issues or concerns
- Provided professional and courteous service at all times
- Worked directly with the people who were selling their vintage merchandise at the store, being the contact person between customer and seller if there were any questions
- Processed all transactions efficiently and timely
Education
High School Diploma -
York Suburban Senior High School
York, PA2018
Skills
- Excellent verbal communication
- Positive attitude
- Product recommendations
- Quick learner
- Issue resolution
- Multitasking
- Outgoing and enthusiastic
- Customer service
- Strong work ethic
- Customer assistance
- Excellent people skills
- Professional appearance
Certification
Auto Body Repair,
ICar certified
Gear Head
I've had a passion for cars all my life. I love everything about them; the engine, the sound produced from the exhaust, the sense of freedom when hitting the gas, I love it all. Some say I've even got a fever and the only cure is more cars.
Timeline
Food Service Worker
Apple Spice Catering
02.2020 - Current
Sales Associate
Steve Madden
06.2019 - 02.2020
Cashier
Redeux Vintage Shop
07.2016 - 08.2018
Auto Body Repair,
ICar certified
High School Diploma -
York Suburban Senior High School
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