Alexander Williamson
Summerville,SC
Summary
Dedicated and customer-focused professional with six years of experience in the food industry, including three years as a skilled barista, and two years as a shift supervisor. Passionate about delivering exceptional customer service, and enhancing guest satisfaction. Adept at managing high-volume operations, training team members, and ensuring smooth day-to-day functions. Committed to creating a welcoming and positive customer experience, while maintaining efficiency and quality standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Clerks Coffee Company
Charleston, SC
04.2023 - 03.2025
- Supervised daily operations, ensuring efficiency and high customer satisfaction
- Trained and mentored new employees, fostering a strong team culture focused on guest service
- Managed inventory and restocking to maintain seamless operations
- Resolved customer concerns professionally, ensuring positive guest experiences
- Ensured compliance with health and safety regulations while maintaining a welcoming atmosphere
Barista
Clerks Coffee Company
Charleston, SC
05.2022 - 04.2024
- Crafted high-quality espresso drinks and beverages with attention to detail
- Delivered friendly and prompt customer service to enhance guest satisfaction
- Processed transactions quickly and accurately using POS systems
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Associate
Walmart
Portage, IN
07.2020 - 03.2022
- Provided exceptional customer service by assisting shoppers with inquiries and purchases
- Processed transactions accurately and handled returns following company policies
- Maintained a clean and organized work area to ensure a pleasant shopping experience
- Assisted in stocking and merchandising products to improve store presentation
Education
High School Diploma -
Hobart High School
Hobart, IN06-2017
Skills
- Leadership and team management
- Expertise in coffee and food preparation
- Cash handling and point-of-sale system proficiency
- Inventory management
- Fast-paced problem solving and multitasking
- Customer Service and guest satisfaction
Certification
- Food Safety Certification
References
References available upon request.
Timeline
Shift Supervisor
Clerks Coffee Company
04.2023 - 03.2025
Barista
Clerks Coffee Company
05.2022 - 04.2024
Associate
Walmart
07.2020 - 03.2022
High School Diploma -
Hobart High School
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