Alexander Wood
Plano,TX
Summary
Seasoned Sales Representative with over nine years of experience in food service and retail consumer sales. Expert in fashion trends, product features, and technology advantages. Proven track record of promoting products and boosting revenue by effectively connecting with consumers. Well-organized and reliable with a strong ability to set up displays and provide knowledgeable assistance to in-store customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Nike
Plano, TX
09.2022 - Current
- Provided consumers with comprehensive assistance upon entering the store, through merchandise selection, and completion of purchases.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Used excellent verbal and listening skills to engage customers in conversation and effectively determine needs and requirements.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Operated register, handled cash and processed credit card transactions.
- Replenished and arranged items to maintain appearance, maximizing sales by keeping areas tidy, fully stocked, and correctly priced.
- Managed inventory levels by accurately accounting for sufficient stock for the product.
- Developed customized sales techniques to successfully sell and upsell services to new and existing consumers.
Sales Representative
Nike
Allen, TX
08.2021 - 08.2022
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance of retail environment
- Answered questions about store policies, processed customer refunds and exchanges according to established guidelines
- Helped customers complete purchases and join reward programs while operating cash register for cash and credit card transactions with excellent accuracy levels
- Mentored new team members on sales software system operation
Sales Representative
Nike
Dallas, TX
09.2020 - 03.2021
- Developed and delivered engaging sales presentations to convey product benefits
- Utilized professional sales techniques to persuasively communicate with clients
- Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue
Shift Lead Manager
Pizza Hut
Plano, TX
07.2015 - 01.2020
- Ran daily reports to assess performance and make proactive adjustments
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
- Oversaw schedules, accepted time off requests and found coverage for shifts
- Documented receipts, employee hours and inventory movements
- Interacted with customers and retail buyers to follow-up on shipping statues and expedited orders
- Opened and closed the store, which included counting cash drawers and making bank deposits
Education
Plano West Senior High School
Plano, TX01.2017
Some College (No Degree) - Mechanical Engineering And Drafting
Collin County Community College
Plano, TXSome College (No Degree) - Mechanical Engineering and Drafting
The University of Texas At Dallas
Richardson, TXSkills
- Customer Service and Relations
- Product Technology Proficiency
- Sales and Merchandising
- Salesfloor Maintenance
- Company Policy Knowledge
- Shipment Processing
Certification
ServSafe Food Handler's Certification Received June of 2018
Accomplishments
- 9+ Years Of Experience in retail
- Boy Scouts of America: Eagle Scout Award Achieved in November of 2016
References
- Shahram, Motlagh, General Manager, Shahrallm@hotmail.com, (214) 886-7396, Pizza Hut, 8605 Ohio dr, Plano, TX
- Rachel, Thomsen, Assistant Head Manager, Rachel.Thomsen@nike.com, (952) 452-1113, Nike Dallas, 8687 N Central Expy Suite 618, Dallas, TX
- Randi, Ziebarth, Head Coach, Randi,Ziebarth@nike.com, (972) 678-4580, Nike Allen, 820 W Stacy RD Suite 356, Allen, TX
Timeline
Sales Representative
Nike
09.2022 - Current
Sales Representative
Nike
08.2021 - 08.2022
Sales Representative
Nike
09.2020 - 03.2021
Shift Lead Manager
Pizza Hut
07.2015 - 01.2020
Plano West Senior High School
Some College (No Degree) - Mechanical Engineering And Drafting
Collin County Community College
Some College (No Degree) - Mechanical Engineering and Drafting
The University of Texas At Dallas