Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Zapien Godinez

Westminster,CA

Summary

I am a full-time student at Golden West College, pursuing my Associate’s Degree in Liberal Arts in Mathematics. By completing my Associate’s, I will continue at a four-year university, to finish my Bachelor’s in Mechanical Engineering. Apart from my school history, I have worked at Walgreens, Best Buy, Target and Amazon, which allowed me to learn about hard work and thinking bug. All that I have undergone has helped me make myself a better person and keep on learning while seeking my ambition of becoming a mechanical engineer.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
06.2023 - Current


  • Delivered applied mechanical and analytical problem-solving to support Inbound, Outbound, and Sortation operations, such that systems and workflows ran problem-free
  • Utilized problem-solving (IBPS) to diagnose and fix process or equipment issues, improving overall performance and efficiency
  • Collaborated with the Reliability Maintenance Engineering (RME) team as an Amnesty Floor Monitor, troubleshooting drive issues and providing smooth mechanical operations
  • Worked as a Water-Spider, distributing material and totes efficiently to associates-supporting lean manufacturing concepts and workflow optimization concepts

Fulfillment Expert

Target
10.2024 - 12.2024
  • Assisted customers to respond to queries and select products, acquiring communication and problem-solving abilities
  • Finished product orders on time, regular ones within under an hour, exhibiting time management and detail orientation
  • Utilized the cash register and managed transactions in a precise manner, improving technical proficiency and accountability

Customer Service Representative

Pacific Sales Kitchen & Home
07.2022 - 06.2023

• Assisted appliance and plumbing products customers, building technical competence in mechanical parts and systems
• Handled in-store and phone orders, increasing communication and organizational skills
• Been a cashier, making correct payments and providing excellent customer service

Customer Service Associate

Walgreens
06.2020 - 07.2022
  • Served as a cashier, handling transactions with accuracy and providing friendly customer service
  • Managed coordinated photo orders and assisted customers with technical printing requirements, showing attention to detail and equipment regard
  • Aided stocking products and maintaining clean shelves to help enable smooth running of stores
  • Contributed to inventory, organizational development, time management, and analytical skills

Education

Associate of Arts - Mechanical Engineering

Golden West College
Huntington Beach, CA
05-2027

Skills

  • Active Listener
  • Conflict Resolution
  • Explaining Complex Information Simply
  • Bilingual (English & Spanish)
  • Team Collaboration
  • Customer Service Skills
  • Empathy and Emotional Intelligence
  • Time Mangement

Certification

Basic Life Support (BLS) Provider - CPR Certified

Timeline

Fulfillment Expert

Target
10.2024 - 12.2024

Warehouse Associate

Amazon
06.2023 - Current

Customer Service Representative

Pacific Sales Kitchen & Home
07.2022 - 06.2023

Customer Service Associate

Walgreens
06.2020 - 07.2022

Associate of Arts - Mechanical Engineering

Golden West College