CompTIA Security+ce
Alexanderia Maali
San Antonio,TX
Summary
Supervisory-level Information Technology and Cybersecurity professional with 25+ years of progressive federal and DoD experience managing enterprise IT environments, cybersecurity programs, and high-value acquisitions. Extensive background leading civilian, military, and contract personnel; overseeing RMF compliance; managing $25M+ IT contracts; and advising senior commanders on cyber risk, IT governance, and strategic investments. Demonstrated ability to lead multi-disciplinary teams, enforce policy, and drive continuous improvement in mission-critical environments.
As IT professional, well-versed in providing comprehensive technical support and managing complex IT systems. Recognized for fostering team collaboration and driving successful project outcomes. Reliable and adaptable to changing technological needs, with proficiency in troubleshooting and network administration.
Overview
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CompTIA Network+ce
Work History
IT Specialist (GS-12) / De Facto Supervisory Lead
UNITED STATES ARMY
San Antonio, TX
- Led enterprise IT and cybersecurity operations across multiple Army installations, sustaining uninterrupted mission support for 30,000+ users
- Supervised and directed 30+ contractor personnel across IT, cybersecurity, and network operations, ensuring continuous 24/7 coverage.
- Governed RMF, DoD, and IAVA compliance for 1,500+ devices and 30,000+ users with zero mission-impacting security incidents.
- Developed and enforced command-level cybersecurity policies, standardizing security controls and strengthening protection of mission-critical system
- Served as senior IT and cybersecurity advisor to leadership, providing risk assessments that informed enterprise funding and modernization decisions.
- Independently managed two enterprise IT service contracts valued at $25M+, ensuring performance, compliance, and mission alignment.
- Authored SOWs, PWSs, and SOOs and conducted technical evaluations for source selection boards, supporting successful contract awards.
- Administrated SLAs, MOUs, and MOAs for 20+ tenant organizations, ensuring enterprise governance and service consistency.
- Standardized SOPs, TTPs, and implementation guides, improving execution consistency and audit readiness.
- Identified and mitigated strategic IT and cybersecurity risks, preventing operational disruption and reducing organizational exposure.
- Network Enterprise Center
Information Manager (E-6) – Supervisory Role
UNITED STATES AIR FORCE RESERVE
- Supervised, trained, and led a 30+ member IT and information management team, sustaining reliable mission support.
- Managed classified and unclassified systems security controls, achieving zero cybersecurity incidents while maintaining compliance.
- Administered payroll, performance, and manpower systems with error rates below 1%, ensuring accurate personnel accountability.
- Executed and tracked security background investigations using JPAS, enabling timely clearance processing and data protection.
- Developed and implemented SOPs and policy guidance, improving knowledge management and regulatory compliance.
Program Specialist / Senior Technical SME
CENTECH GROUP
- Supervised 68+ personnel supporting DoD IT service contracts, ensuring workforce readiness and contract performance.
- Led recruitment and certification compliance efforts under DoD 8570/8140, maintaining a mission-ready technical workforce.
- Served as senior SME for networking, systems administration, and circuit management, resolving complex technical issues.
- Provided NIPRNET and SIPRNET administrative support, ensuring secure and reliable network operations.
- Led WAN, voice, and data network engineering teams supporting enterprise and mission-critical environments.
- Managed system administration and enterprise infrastructure operations, ensuring availability and operational continuity.
- Supervised up to 15 personnel in military communications operations, sustaining mission readiness.
- EARLIER CAREER – NETWORK & SYSTEMS LEADERSHIP
Education
Bachelor of Science - Information Technology
Capella University
Minneapolis, MN06.2023
Skills
- Supervisory IT Management
- Cybersecurity & RMF Authority
- Federal IT Policy & Governance
- IT Acquisition & FAR
- Contract Oversight ($25M)
- Workforce Leadership & Mentoring
- SIPRNET / NIPRNET / DISA Circuits
- Enterprise Network & Systems Operations
- Budget & Resource Management
- Risk Mitigation
- Continuity of Operations
- Customer & Mission Support
- Training Management
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
Certification
- CompTIA Security+ CE
- CompTIA Network+ CE
- Engineering & Technical Management Practitioner
- Services Acquisition Team Member
Security Clearance
Top Secret
Leadership Development
- DoD Civilian Emerging Leader Program
- Acquisition Leadership Challenge Program
- Civilian Education System (Basic & Intermediate)
- Armed Forces Communications and Electronics Association (AFCEA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Information Technology
Capella University
IT Specialist (GS-12) / De Facto Supervisory Lead
UNITED STATES ARMY
Information Manager (E-6) – Supervisory Role
UNITED STATES AIR FORCE RESERVE
Program Specialist / Senior Technical SME
CENTECH GROUP
Affiliations
- Armed Forces Communications Electronics Association