Alexander J. Thomas
Houston
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Server
Grotto Downtown
10.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server/Head Bartender
Hearsay Chic Antique @ Market Square
09.2020 - 04.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Patient Care Technician/Admissions Clerk
Cabrini Surgery Center (USPI)
08.2019 - 08.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Accurately inputted patient and insurance information into company's computer system using [Software].
Produce Stocker/Front Office Cashier
Super 1 Foods
07.2016 - 08.2019
- Minimized shrinkage through diligent monitoring of expiration dates and timely removal of spoiled products from shelves.
- Maintained safety standards by cleaning spills promptly and disposing of damaged goods properly.
- Promoted customer satisfaction with accurate product labeling and pricing.
- Increased efficiency by organizing storage spaces for easy access to incoming shipments.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Contributed to increased sales by offering promotional products and upselling services when appropriate.
Education
High School Diploma -
Pineville High School
Pineville, LA05.2018
Skills
- Problem-Solving
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Timeline
Server
Grotto Downtown
10.2023 - 06.2024
Banquet Server/Head Bartender
Hearsay Chic Antique @ Market Square
09.2020 - 04.2023
Patient Care Technician/Admissions Clerk
Cabrini Surgery Center (USPI)
08.2019 - 08.2020
Produce Stocker/Front Office Cashier
Super 1 Foods
07.2016 - 08.2019
High School Diploma -
Pineville High School