Alexander Lasseter

- Dispensed medication through mail.

- Faxed prescribers for Rx refills.

- Dispensed medication at pick-up station.

- Received and processed warehouse delivery.

- Checked out patients and customers at point of sale.

- Provided assistance to patients regarding coupons, insurance claims, refills, and other questions within my scope of practice.

- Assisted patients through the phone regarding their profile or medication (updated any information, coupon, new insurance, any new medical condition or allergy)

- Scanned Rx and worked at input station making sure patient information, medication (strength, dosage form), instructions, and prescriber matches (updated and /or created new prescriber profile when needed).

- Worked at filling station making sure medication, strength and dosage form matches prescription.

- Provided assistance and translated to Spanish speaker patients at counseling window.

• Provided excellent customer service in and over the counter retail environment
• Conferred with customers by telephone or in person to provide information about product or services, and/or obtain details of complaints
• Recorded all sales transactions completely and accurately in POS according to UPS guidelines
• Assisted customers with copy, print and fax services

• Performed laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of an animal health problem
• Maintained controlled drug inventory and related logbooks
• Filled prescriptions, measuring medications and labeling containers
• Cleaned and sterilized instruments, equipment, or materials.

• Made and confirmed appointments
• Including surgery, dental cleaning, and other major procedures
• Kept records of exam room availability and clients accounts, manually or using designated software
• Computed bills, collect payments, and make change for clients
• Reviewed and updated accounts, reminders, and future procedures for Veterinarian and/or clients