Alexandra Andres
Bootys Wings Burgers & Beer
Suprise,AZ
7
years of professional experience
Leveraged strengths in collaboration, creative thinking, and problem-solving to foster effective teamwork and enhance customer service. Committed to continuous learning and growth in customer service management while applying technical solutions effectively.
Offering strong communication and problem-solving skills, with a desire to learn and grow in customer service management. Brings understanding of customer service principles and ability to apply technical solutions effectively. Ready to use and develop interpersonal and analytical skills in your Police Support Assistant role.
Work History
Costumer Service
1 Year 8 Months- Streamlined operations by implementing efficient customer service processes and procedures.
- Managed specialist team to provide technical assistance and customer service.
- Strengthened company reputation by delivering exceptional customer service and support.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Provided exceptional customer service to internal and external customers.
Server
4 Years 4 Months- Crafted alcohol and non-alcohol beverages to enhance guest experience
- Engaged with customers, took orders, and served snacks and drinks to ensure satisfaction
- Check customers’ identification and confirm it meets legal drinking age
- Identified customer needs and preferences to provide tailored recommendations
- Restock and replenish inventory and supplies
- Comply with all food and beverage regulations
Receptionist/Admin
1 Year 10 Months- Answered phone calls/Sent faxes to clients and vendors to ensure communication
- Developed an organizational system to streamline invoice filing process
- Coordinated assignments of truckers to trailers and locations for optimal logistics management
- Cultivated and maintained strong relationships with vendors to optimize collaboration
- Managed Excel Spreadsheets
- Timely adherence to both corporate and local workflows and business strategies
- Basic PC navigation skills including knowledge of Windows operation systems, and the Internet.
- Oversaw processing of invoices and VIN numbers for accurate record-keeping
- Demonstrate strong business acumen and critical thinking skills
Education
Diploma
Skills
Customer service excellence
Team collaboration
Critical thinking
Quick software mastery
Strong work ethic
Flexible in responsibilities
multi-tasking
Proficient in Microsoft Office
Safety compliance
Extremely Organized
New hire training
Timeline
Costumer Service
Assured Audit Pest Prevention
03.2025 - CurrentRead More
Server
Bootys Wings Burgers & Beer
07.2022 - CurrentRead More
Receptionist/Admin
Look Trailers
01.2020 - 11.2021Read More
Desert Edge High School
Diploma
Read More