Alexandra Bailey
320 Linda Ave Greenville ,AL
Summary
Dynamic Assistant Manager with a proven track record at Dollar General, excelling in team leadership and customer service. Successfully implemented a mentoring program that enhanced employee engagement and performance. Skilled in scheduling and inventory management, ensuring operational efficiency and improved customer satisfaction through effective problem-solving and decision-making.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Dollar General
121 Old Fort Road
10.2024 - 02.2025
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Drivenbrands
Greenville,Alabama
09.2021 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Maintenance
Walmart
501 Willow Lane
07.2020 - 09.2021
- Monitored and controlled maintenance inventory and supplies.
- Conducted thorough preventative maintenance checks, reducing equipment downtime.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
Stocker/Cashier
Chevron
2390 Pineapple Hwy
01.2017 - 08.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Education
Bachelor Of Electrical Engineering - Electrical Engineering
Ried State College
100 Al-83,Evergreen, Alabama 08.2017
All Subjects - Social Studies Education
The Calhoun High School
8213 Co Rd 3305.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Scheduling and coordinating
- Hiring and training
- Multitasking
- Organizational skills
- Multitasking Abilities
- Computer skills
- Customer service and satisfaction
- Sales monitoring
- Inventory management
- Product and service sales
- Recruitment and hiring
- Scheduling and planning
- Strategic thinking
- Google drive
- Project management
- Recruiting and interviewing
- Customer rapport
- Employee scheduling
- Retail operations
Timeline
Assistant Manager
Dollar General
10.2024 - 02.2025
Assistant Manager
Drivenbrands
09.2021 - 10.2024
Maintenance
Walmart
07.2020 - 09.2021
Stocker/Cashier
Chevron
01.2017 - 08.2020
Bachelor Of Electrical Engineering - Electrical Engineering
Ried State College
All Subjects - Social Studies Education
The Calhoun High School