ALEXANDRA BALBUENA
Ukiah,CA
Summary
Highly motivated and organized professional with extensive experience providing outstanding housekeeping services to clients. Demonstrates excellent customer service skills and a commitment to completing tasks efficiently and thoroughly. Skilled in all aspects of cleaning, tidying, and organizing living areas. Who is eady to apply knowledge and skills to any challenge. Possesses an excellent eye for detail and a strong ability to work independently and as part of a team. Passionate about delivering high-quality results and ensuring an outstanding guest experience.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
8
8
years of professional experience
Work History
Cashier
Chevron
Ukiah , CA
04.2024 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
Care Provider
IHSS
Ukiah, CA
09.2022 - Current
- Performed housekeeping duties when necessary including laundry service, cleaning up spills or tidying rooms
- Carried out additional duties such as shopping or errands as requested by clients or their families
- Assisted with daily living tasks such as bathing, dressing, toileting and meal preparation
- Coordinated medical appointments and transportation services for patients in need of specialist care
- Served clients regular balanced meals for breakfast, lunch and dinner
- Cleaned and organized client's living quarters to make living conditions more hospitable.
Housekeeper
SonoMarin Cleaning Services
Petaluma, CA
06.2017 - 08.2023
- Proficiently managed time to complete assigned tasks within allocated deadlines
- Displayed strong organizational skills while managing housekeeping supplies inventory
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning
- Utilized excellent customer service skills when interacting with guests during work hours
- Greeted guests and employees, delivering friendly service in interactions
- Maintained a safe working environment by adhering to established safety protocols.
Cashier
Arco
Ukiah, CA
03.2016 - 05.2017
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Used POS system to complete purchases for customers
- Maintained inventory and store visual presentation to meet customer needs.
Education
High School Diploma -
Piner High School
06.2017
Skills
- Decision-Making Skills
- Respectful and Compassionate
- Multitasking and Organization
- Dependable and Responsible
- Credit and Cash Transactions
- Time Management Skills
- Merchandise Restocking
- Adaptable and Flexible
- Drawer balancing
- Payment Collection
- Ordering and stocking
- Order Taking
- ID Verification
- Customer Service
- Cash Handling
- Product Recommendations
- Customer Assistance
- Liquor Law Compliance
Languages
- English
- Spanish
References
References available upon request
Timeline
Cashier
Chevron
04.2024 - Current
Care Provider
IHSS
09.2022 - Current
Housekeeper
SonoMarin Cleaning Services
06.2017 - 08.2023
Cashier
Arco
03.2016 - 05.2017
High School Diploma -
Piner High School